75 Regional Support Specialist Jobs in Denver, CO
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Realogy is Hiring a Regional Support Specialist Near Denver, CO
- Working with the Managing Broker, provide coaching to agents that are new to the business to include assisting with business plan development and implementation. Provide guidance on business building opportunities, answering all those “got a minute” questions on company tools/process (not contract questions, real estate commissions, etc.) supporting their relationship building within the office and our affiliated partners, etc. Follow-up with agents after the Managing Broker has worked with them to develop their business plan. Act as an accountability coach for each agents’ business goals.
- Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them in their business.
- Support Agents with any technology, process, or operationally related questions.
- Promote a friendly, inclusive office culture that reinforces our agent value proposition.
- Work with Agent Onboarding Team as needed to support agent onboarding process.
- Working with Managing Broker, help create and support in office events and agent recognition as well as partnering for regionally focused events. Be a customer service champion for all agents, employees and vendors that use our offices. Operate with a “concierge” mentality and prepare to support our agents with what they need each day.
- Managing office social media accounts (Facebook, Instagram, Twitter, etc.)
- Act as a subject matter expert and provide training on our company marketing programs, systems, social media, industry tools, etc. in both small and large group settings as well as one on one. Champion the use of our affiliated support partners and reinforce the value with all our agents (in tandem with Managing Broker).
- Help maintain physical office space. Make sure common areas remain neat throughout the day.
- In collaboration with our facilities and IT partners, ensure all items in the office remain in working order.
- Ensure needed office supplies are sufficiently stocked and organized, mail is distributed.
- Greet and direct agents/customers as needed.
- Lead a seamless, comprehensive, and supportive onboarding process. Includes (but not limited to) conducting office orientation, training on company tools (i.e. MoxiWorks, Prospect Square, Listing Concierge, etc.), introducing our affiliated partners and how we support one another, etc.
- 3 or more years customer service experience required; prior Real Estate office experience preferred.
- Exceptional customer service skills and communication skills both written and verbal.
- Technologically proficient in all areas including but not limited to familiarity with various operating systems on PCs and Macs and ability to navigate computer software.
- Ability to learn new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, PowerPoint, and Excel (including utilizing templates and mail merge), and Adobe programs such as Adobe Acrobat
- Ability to communicate effectively with different audiences, including agents, branch managers and operational support teams.
- Customer focused, delivery oriented, ability to multi-task.
- Willingness to be “nimble” and adjust priorities as needed.
- Creative problem-solving and critical thinking skills.
- Proficient and skilled in social media applications including Facebook, LinkedIn, Twitter, Instagram, company web pages, and MLS
- Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
- Bi-Lingual preferred (Spanish)
- Ability to travel to additional offices in the region on an as needed basis
Job Summary
Full Time
$80k-123k (estimate)
03/15/2024
04/05/2024
realogy.com
DENVER, CO
>50,000
2006
Public
$5B - $10B
Related Companies
About Realogy
Realogy is a provider of residential real estate franchising, brokerage, relocation, title, settlement, and underwriting services.
The job skills required for Regional Support Specialist include Microsoft Office, Problem Solving, Operating System, Collaboration, Customer Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Regional Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Regional Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Regional Support Specialist positions, which can be used as a reference in future career path planning. As a Regional Support Specialist, it can be promoted into senior positions as a Decision Support Project Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Regional Support Specialist. You can explore the career advancement for a Regional Support Specialist below and select your interested title to get hiring information.
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