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Customer Representative
Raven's Eye Solutions Springfield, MA
$52k-67k (estimate)
Part Time | Full Time 1 Week Ago
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Raven's Eye Solutions is Hiring a Customer Representative Near Springfield, MA

The wireless Customer Service Representative plays a crucial role in providing exceptional service to both new and existing customers in a retail setting. This position involves handling a diverse range of products and services, including AT&T wireless, internet, and television offerings. At our company, we take pride in consistently delivering competitive and professional service, thanks to our friendly, well-trained, and motivated employees. Our unwavering commitment to customer satisfaction is the driving force behind our existence. Every member of our team has the opportunity to contribute, learn, grow, and advance within our organization.

Qualifications:

To excel in the role of a Customer Service Representative, candidates should possess the following qualifications:

  • Responsibility: Demonstrated sense of responsibility in all tasks.
  • Solution-Oriented: Ability to approach challenges with a problem-solving mindset.
  • Coachable: Openness to learning and development.
  • Previous Experience: Ideally, candidates should have previous experience in retail, customer service, sales, or related fields.
  • Client Rapport: Capability to build and maintain strong relationships with clients.
  • Prioritization: Skill in managing and multitasking various responsibilities.
  • Work Ethic: Strong work ethic and dedication to delivering excellent service.
  • Communication: Excellent verbal communication skills.

Benefits:

Joining the team as a Customer Service Representative comes with a range of benefits, including:

  • Weekly hourly pay
  • Uncapped commissions
  • Ongoing paid training
  • Weekly bonuses and incentive opportunities
  • Paid company travel opportunities
  • Advancement and management prospects
  • Flexible scheduling options, including Full-Time and Part-Time roles
  • Employee Discounts accessible after 90 Days of service

Embark on a rewarding career as an Customer Service Representative, where you can make a meaningful impact on our customers' experiences while enjoying the advantages of working with a dynamic and innovative company.

This is not an offer for direct employment by Raven's Eye Solutions, this is an opportunity on behalf of our client filling this role and/or position. This role involves working with clients, customers and involves sales in the day to day duties for this opening.

Apply today for immediate consideration for this role!

Job Types: Full-time, Part-time

Pay: $650.00 - $1,500.00 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Professional development assistance

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 2 years (Preferred)
  • Retail: 1 year (Preferred)
  • Sales: 2 years (Preferred)
  • Relevant: 2 years (Preferred)

Ability to Commute:

  • Springfield, MA (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Part Time | Full Time

SALARY

$52k-67k (estimate)

POST DATE

05/13/2024

EXPIRATION DATE

05/16/2024

Show more

Raven's Eye Solutions
Part Time | Full Time
$30k-37k (estimate)
1 Month Ago
Raven's Eye Solutions
Part Time | Full Time
$30k-37k (estimate)
1 Month Ago
Raven's Eye Solutions
Full Time
$74k-93k (estimate)
2 Months Ago

The job skills required for Customer Representative include Customer Service, Problem Solving, Products and Services, Scheduling, Verbal Communication, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Representative positions, which can be used as a reference in future career path planning. As a Customer Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Representative. You can explore the career advancement for a Customer Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Representative job description and responsibilities

Identify and assess customers’ needs to achieve satisfaction.

04/04/2022: Bradenton, FL

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

01/21/2022: Topeka, KS

Build sustainable relationships and trust with customer accounts through open and interactive communication.

04/05/2022: Spokane, WA

Provide accurate, valid and complete information by using the right methods/tools.

04/04/2022: Dothan, AL

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

03/14/2022: Lompoc, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Representative jobs

Customer service representatives need a high school education, on-the-job training and several soft skills.

04/01/2022: Syracuse, NY

Most customer service representative jobs require candidates to complete on-the-job training.

03/05/2022: Nassau, NY

Proven customer support experience or experience as a Client Service Representative.

04/01/2022: Salisbury, NC

Familiarity with CRM systems and practices.

03/29/2022: Fayetteville, AR

Flexibility in having different shifts and rotating schedules.

03/16/2022: Richmond, VA

Step 3: View the best colleges and universities for Customer Representative.

Butler University
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