The National Community Ambassador Lead will drive program initiatives and ensure all locations within the North American region are operating per program standards. The goal of the ambassador program is to enhance the workplace experience by establishing relationships with employee occupants and stakeholders and providing exceptional hospitality and concierge services. The teams are responsible for onsite operations of the campus ranging from marketing, campus engagement, communications, service coordination, and oversight of special event coordination. The National Lead will ensure the local teams are achieving the day-to-day objectives and monitor compiled data and provide analysis to Corporate Services leadership groups.