Description

Who WE are:

RailPros is a leading engineering and safety services company in the rail and transit industry. Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and companies. We achieve this by providing unique services to rail and transit companies across North America. Through teamwork, continuous improvement, and a passion for excellence, we strive to understand our customers' challenges and earn their trust. Our dedication to staying updated on industry developments enables us to help our customers succeed. We are driven by a shared goal of keeping America moving and ensuring customer satisfaction.

Keywords: #AccountsReceivable, #CollectionsSpecialist, #B2BCollections, #Contractors, #DelinquentAccounts, #OutstandingBalances, #InvoicePayments, #CollectionEfforts, #PaymentReminders, #CreditIssues, #AccountStatusRecords, #BillingIssues, #WeeklyReporting, #PaymentArrangements, #CollectionActivity, #ThirdPartyCollections, #LegalReferrals, #CustomerCommunication, #DebtRecovery, #CreditControl

The Collections Specialist will facilitate collection efforts of delinquent accounts ensuring money owed is received promptly.

• Monitor assigned accounts to identify outstanding balances and follow up with clients via phone and/or email on outstanding balances
• Maintain log of payment promises and pertinent account details, schedule follow-up communication with account holder
• Report on collection activity and accounts receivable status weekly
• Escalate accounts for payment arrangements, notices, third-party collections and/or referral to legal time
• Work with internal teams to resolve billing and credit issues
• Other duties as assigned or required to meet the business needs

Qualifications

• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to communicate with account holders in a courteous manner
• Proficient with Microsoft Office Suite or similar software

• High school diploma or equivalent
• Basic accounting experience
• B2B Collections

• Two years of related experience in accounts receivable preferred

• NetSuite experience is a plus

Why RailPros:

• Industry Expertise: RailPros specializes in providing services to the railroad and transit industries, offering collections specialists the opportunity to work in a specialized sector and gain specific industry knowledge.
• Growth Opportunities: RailPros may offer avenues for professional growth and career advancement, allowing collections specialists to develop their skills and progress within the company.
• Competitive Compensation: RailPros may provide competitive compensation and benefits packages for collections specialists, making it an attractive employer in the industry.
• Company Reputation: RailPros may have a strong reputation as an employer, known for its commitment to employees and positive work culture, making it an appealing workplace for collections specialists.

Benefits / Perks:

• Comprehensive Health Insurance (Medical, Dental, Vision)
• Accident Plan, Critical Illness Plan, Hospital Indemnity (Employee to Family Coverage)
• Life and Disability Insurance Coverage (Employer Paid, plus Voluntary Options)
• Retirement Savings Plans (401(k) with Employer Match)
• Paid Time Off (Paid Time Off, Holidays)
• Wellness Programs
• Discount Programs
• Company-funded allowance for merchandise in our on-line store
• Health Savings Accounts (HSA) with Employer Match
• Health Reimbursement Arrangement (HRA) – Employer Funded
• Flexible Spending Accounts - Dependent Care (FSA)
• Employee Assistance Programs (EAP)
• Professional Development and Training Opportunities
• Work-Life Balance Initiatives

Join RailPros for a fulfilling career in a thriving and stable industry. Our core values drive us to excel as a team, prioritize customer satisfaction, and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement, trust, and problem-solving. Apply now for an opportunity to contribute to our success.

Equal Employment Opportunity (EEO):

RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities unless such accommodations would impose undue hardship on our business operations. If you are considering applying for a job and require a reasonable accommodation in accordance with the ADA, please reach out to us at hr@railpros.com.

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