335 Customer Service Representative (In Office) Jobs in San Antonio, TX
Radiant Plumbing Air Conditioning is Hiring a Customer Service Representative (In Office) Near San Antonio, TX
Radiant Plumbing & Air Conditioning: We have been the bright and quirky spot serving Austin and San Antonio since 1999. Our fun ads, top notch service, and outstanding customer service are what makes Radiant the ‘go to’ service company in the area. But where would we be without the heroes on our support team? We’d rather not find out! Apply to be a Radiant hero today!
The Good Stuff:
- $17-29/hr
- Medical, Dental, Vision (Free medical plan option for employee)
- 401k with 4% company match
- PTO, Paid Holidays, Paid Parental Leave
Job Duties:
- Answer incoming calls, confirm scheduled appointments
- Respond to and resolve voicemail messages, abandoned and missed calls from customers
- Respond to customer requests (email, webchat, text) to resolve issues
- Deliver call scripts clearly, be compelling, and personable
- Adhere to the company’s plan for resolving customer complaints quickly and favorably
- Maintain and update customer database with complete and accurate information.
- Communicate with dispatch to ensure customers receive 5 Star Service
- Provide additional support to the team as needed
What you need:
- HS Diploma or GED
- 1 year of customer service experience, preferably in a phone based role
- Proficiency with Microsoft Office or Google Suite
- Preferred experience using a Customer Service Software such as Service Titan
- Clear, kind, and energetic phone presence
- Excellent organizational skills
Have more questions? Call us today! Talk to one of our Career Specialists at 512-686-4166.
Job Summary
Full Time
Specialty Trade in Construction
$38k-47k (estimate)
12/15/2023
06/02/2024
The job skills required for Customer Service Representative (In Office) include Customer Service, Microsoft Office, Organizational Skills, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (In Office). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (In Office). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (In Office) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (In Office), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (In Office). You can explore the career advancement for a Customer Service Representative (In Office) below and select your interested title to get hiring information.
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