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Description
If you have compassion and the passion for helping others, then we want you to join our growing team! Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.
Let’s start with what’s important to you. The Benefits.....
Branch: Access Respiratory
Supervisors are responsible for the day-to-day activity and development of 5-10 representatives within a complex call center environment. In this role, you will be responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve customer service, internal processes and sales results program-wide. Supervisors conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. You will also work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures?
Essential Duties
Requirements
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
The ideal candidate would share and understand the high-growth objectives of the company. ?This position requires an advanced degree of leadership, creative thinking, and dedication to people.? The ability to professionally represent the organization internally and client-facing is a must.? The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization.
REQUIRED QUALIFICATIONS Minimum of 3-years of total DME Customer Service Experience or 1-year of?DME Customer Service or Medical Office Management Experience.
PREFERRED QUALIFICATIONS:
Full Time
Skilled Nursing Services & Residential Care
$73k-95k (estimate)
01/13/2024
04/01/2024
quipthomemedical.com
Newport, KY
25 - 50
Skilled Nursing Services & Residential Care
The job skills required for Customer Service Representative Supervisor include Customer Service, Call Center, Leadership, Coaching, Microsoft Office, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative Supervisor positions, which can be used as a reference in future career path planning. As a Customer Service Representative Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative Supervisor. You can explore the career advancement for a Customer Service Representative Supervisor below and select your interested title to get hiring information.