Overview

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope.

Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope.

The ACO Strategy and Business Development Manager develops strategic relationships and account strategies to identify opportunities across the nation in collaboration with Quest regional and account owners. Works to more closely align and elevate partnerships with Accountable Care Organizations.

This is a remote position with regular travel (25% - 50%). 

Responsibilities

• Identifies and leads opportunities for new business in Accountable Care Organizations.
• Drives strategic plans through relationship development, promotion and contracting for Quest services.
• Executes cross functional strategic plans by bringing together the key people, processes and functions to deliver unique solutions for these opportunities – internally and externally to Quest.
• Develop effective relationships with key personnel in targeted opportunities, including executives of Accountable Care Organizations to engage them in discussions about emerging healthcare delivery models and the role of Quest Diagnostics as a strategic business partner.
• Collaborates with regional commercial leaders to develop and execute strategic plans in the Accountable Care Organizations segment.
• Works closely, consistently and frequently with Strategic Account Executives, Sales Directors, and Executive Sales Directors on the tactical and business planning of new Accountable Care Organizations accounts.
• Monitors and ensures customer satisfaction with on-going services provided; develops proposals to enhance business relationships and to expand our service offering.
• Owns and facilitates C-Suite relationships and account strategy for assigned major / large accounts.
• Delivers and leads Value Proposition discussions with C-Suite contacts in all assigned health center accounts and associations.
• Stays abreast of changes in the marketplace impacting customers. Maintains a working knowledge of the company’s differentiating products and those of the competitors.
• Identifies and drives elevator partnerships with Accountable Care Organizations.
• Identifies and leads opportunities in collaboration with the clinical franchises to deploy within the Accountable Care Organizations.

Qualifications

Required Work Experience: 

• Experience in healthcare with B2B transactions.
• Experience working with Accountable Care Organizations preferred.
• A current or previous business leader or experience working with strategic accounts.
• Demonstrated success working collaboratively and in a matrix organization – not owning accounts directly but facilitating success for other sales professionals.
• Track record demonstrating strong c-suite relationship building skills.

Knowledge: 

• Diagnostics laboratory business, tests and processes.
• Accountable Care Organizations market, operations, and the regulations that govern them.
• Healthcare industry, regulations, payers and regulations.
• General economics of B2B business transactions.
• Significant national travel requirements to succeed at this type, including air travel.

Skills:

• Business Acumen
• Action Oriented
• Customer Focus
• Negotiating
• Listening
• Presentation Skills
• Interpersonal savvy
• Problem Solving
• Planning
• Priority Setting
• Drive for Results
• Networking
• Political Savvy
• Creativity
• Collaboration
• Courage

Education:

Bachelor’s Degree (Required)

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 

EEO

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.