About Quench

Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Quench bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,200 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit www.quenchwater.com.

About Culligan

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com. 

Values: 5Cs

Culligan as One

Customers come first

Commitment to Innovation

Courage to do what's right

Consistently deliver exceptional results

The Position

The Manger of Project Management leads the Project Management team in support of the largest project rollouts across Quench. The Project Management team works in coordination with Sales, Supply Chain, Scheduling, Field Service, and the Customer to ensure a successful completion of the stated scope of work. Whether that is installations, replacement swaps, or large-scale maintenance projects, the Project Management team is the central point of contact to ensure the project is completed on time and on plan. The Manager of the Project Management team will oversee those projects to ensure the team has the resources, reporting, and leadership needed to succeed in this role. The Manager role is the direct leader of the team and will handle coordination across projects.

Responsibilities

· Lead the Project Management team. Directly manage the Project Management team in all facets of the role, including subject matter expertise, day to day leadership, handling escalations, and all HR related items.

· Work seamlessly cross-functionally. Build strong working relationships across Quench to deliver successful results alongside Sales, Field Service, Scheduling, Supply Chain, Finance, etc. for what the Customer needs.

· Define project SOPs and adherence. Build and improve upon standard project templates, starting at intake, management, and close-out, to ensure consistency and success across all projects.

· Support direct customer interactions. As needed (working with the Project Management team and the Sales team), lead project kickoff meetings, interact with end-customers on questions and escalations, and provide a direct line of support to ensure the end customer needs are met.

· Shape project reporting. Define project metrics of success to measure progress, working with the Business Intelligence team as needed. Ensure that metrics are tied to the success of the team as a whole and are measurable and actionable. Regularly monitor metrics for progress, putting into place action plans where needed.

· Champion Quench success. Be a change agent representing the best of what Quench has to offer in a leader, ensuring that your team’s feedback is heard and addressed, representing the needs of your team with other leaders, and ensuring Quench communications are heard and understood by the Project Management team.

Requirements

· Must have

o Demonstrated success in Project Management, to include large scale, cross-functional rollouts.

o History of working productively and collaboratively cross-functionally.

o Strong client relationship skills

o Ability to work with senior level teams and across functions to influence outcomes

o Strong project management and organization skills

o Growth mindset and willingness to take on and learn from new challenges, including giving and receiving direct feedback

· Must be:

o Resilient and high energy to drive to answers, working cross-functionally as needed

o Capable and comfortable to deal with ambiguous situations and problems

o Strong communicator internally and externally

o Engaging, motivating, and inspiring leader, willing to take on and learn from feedback from the team and others across Quench

o An effective time manager based on value-driven prioritization

o Honest, integrity-driven in all facets of the role, owning and learning from mistakes

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