57 Customer Care Coordinator Jobs in Louisville, KY
Pye Barker Fire Safety is Hiring a Remote Customer Care Coordinator
Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.
Position Summary: The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints. The position is directly responsible for creating an effortless customer experience for external and internal customers by phone or email. The position is also directly responsible for product inquiries, appointment scheduling, and verification, providing support to our branches and field partners, and customers, as well as customer conflict resolution and escalation. The position takes ownership of customer issues and provides complete end-to-end issue resolution by utilizing the resources available.
Essential Duties & Responsibilities:
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
Collects and enters orders for new or additional products or services.
Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
Ensures that appropriate actions are taken to resolve customers problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Perform other duties assigned by management.
Education/Qualification:
High school diploma or equivalent.
Customer service experience required.
Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software.
Other Duties:
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
Performs other duties as assigned.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Benefits and Perks:
Excellent pay
Medical, dental, vision
Company paid life insurance
Company paid short term disability
401K with employer match
Paid vacation and company holidays
Company vehicle (if job applicable)
Pye Barker Fire and Safety is an Equal Opportunity Employer
Job Summary
Full Time
Wholesale
$38k-48k (estimate)
04/23/2024
06/28/2024
pyebarkerfire.com
FREEPORT, TX
50 - 100
1946
<$5M
Wholesale
Related Companies
About Pye Barker Fire Safety
Pye-Barker Fire & Safety is a leader in the fire protection industry, offering coast to coast fire and life safety services that have been trusted for 75 years. Originally based in the southeast, we have rapidly expanded our service areas and now have branches across the country protecting America's communities. We look forward to providing you with prompt, professional service. If you are in need of fire protection services: Pye-Barker offers the confidence and security you deserve by sending certified professionals to every job. Annual, semi-annual, quarterly, or monthly inspections are avai...lable to fit your company's unique requirements. We are a fully integrated service & installation company, offering the inspection, sale, and maintenance of portable extinguishers, sprinkler systems, alarm systems, special hazards, pre-engineered kitchen systems, and commercial hood cleaning. We are a certified supplier of the best major manufacturers. You can count on us to help you protect what matters most. If you are a job seeker: At Pye-Barker, you can begin a career that will grow with you. By starting a career in fire protection, you become part of an important industry. When you join Pye-Barker, you are offered a competitive pay and benefits package, opportunities for training, and the ability to relocate across the country while maintaining your job. But you also become part of a family. We are a collection of acquired family businesses and are proud to maintain this culture. This means you are treated like an individual, not just another number. We reward talent, so you will have opportunities to advance your career within our company. If you own a fire protection company: Unlike other exit strategies, the Pye-Barker option will preserve the legacy you worked tirelessly to create, improve the daily lives of your employees through enhanced professional advancement opportunities, and pay you fairly for your company: pyebarkerfire.com/acquisitions
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The job skills required for Customer Care Coordinator include Customer Service, Communication Skills, Life Insurance, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Coordinator positions, which can be used as a reference in future career path planning. As a Customer Care Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Coordinator. You can explore the career advancement for a Customer Care Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Coordinator job description and responsibilities
Customer care coordinator document reports, resolve complaints, and process orders and payments.
02/12/2022: Florence, AL
They also take orders from the customers, process their payments, and explain the features and functions of the product.
01/09/2022: Miami, FL
Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
01/14/2022: Nassau, NY
Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.
03/09/2022: Benton Harbor, MI
They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.
01/29/2022: Salem, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Coordinator jobs
Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.
02/04/2022: Salisbury, NC
Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.
03/17/2022: Reno, NV
Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/10/2022: San Jose, CA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
03/03/2022: Florence, SC
There are various methods for resolving problems and conflicts used by the customer service coordinator.
02/14/2022: Buffalo, NY
Step 3: View the best colleges and universities for Customer Care Coordinator.
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