ProgramManager

Colorado Springs, CO

TS clearance required

PVM, Inc is actively seeking an experienced Program Manager. As a key member of our account management team, you will play a crucial role in supporting our clients' missions and ensuring the success of their projects. You will collaborate with cross-functional teams to provide the necessary resources, tools, and support to deliver impactful outcomes. Building strong relationships with customers and acting as a trusted advisor, you will assess their needs, business objectives, and opportunities.

Responsibilities:

• Manage all customer requirements and expectations as a cohesive system, ensuring a comprehensive response to change.
• Control cost, schedule, and performance to meet and exceed customer expectations.
• Facilitating, supporting, and overseeing the PVM team to achieve outcomes that meet and exceed expectations.
• Facilitate, support, and oversee the Program Value Management (PVM) team to achieve outcomes aligned with customer expectations.
• Evaluate progress, navigate scope complexity, and adapt strategies to maximize customer value and ensure team success.
• Proactively engage stakeholders and effectively manage conflicts to achieve customer success.
• Maintain a focus on quality to meet objectives and align with customer requirements.
• Build adaptability and resilience into team approaches to effectively respond to changing circumstances.
• Monitor and control change, anticipating and aligning future resource needs for optimal project execution.
• Continually evaluate risk to maximize positive impacts while minimizing negative impacts.
• Develop and deliver customer briefings and reports to ensure transparent communication and keep the customer informed.
• Review all project reporting and briefings to ensure alignment with customer expectations.
• Continually evaluate the financial health of account contracts, initiating changes as needed to maximize financial outcomes.
• Draft, send, and ensure timely payment of customer invoices.
• Directly support the development of initiatives aimed at increasing customer satisfaction and retention.
• Directly support the proposal team through the entire submission process for relevant account opportunities.

Requirements:

• Active Top-Secret Clearance
• 7 years of Program Management experience
• Previous experience working with US Air Force (USAF) or Space Force highly preferred
• Requirements Management 
• Communications Management 
• Conflict Management 
• Project Scope Management 
• Risk Management
• Quality Management 

Education:

• BS/BA or equivalent experience
• PMP certification is a plus

Tools:

• Experience with web-based project management tools: Azure DevOps, Asana, or Jira
• Proficiency using Microsoft Office Suite (Teams, Office, SharePoint), BambooHR, Mavenlink/Katana
• Familiarity with data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools

Skills:

• Outstanding verbal and written communication skills
• Ability to work well under pressure
• Excellent people skills and intuition about the customers’ business needs 
• Project/Program Management skills with Agile methodology or Scrum experience preferred
• Ability to deal calmly with any customer complaints or problems
• Ability to work independently and collaborate with the team successfully
• Strategic thinking
• Problem-solving skills
• Leadership skills
• Account domain knowledge
• Knowledge of key technology trends for the account
• Experience working in a CRM (preferably in Hubspot)
• Ability to sit for long hours during core business hours
• Ability to travel to client sites for meetings

Salary: $110,000- $150,000

Why PVM?

At PVM, we mean it when we say we value diversity. As a PVM team member, you will work with people from all different backgrounds that are passionate about the problems we solve for our customers and are focused on delivering value for our clients. Our culture encourages problem solving, leadership, and innovation, and creates an environment that will support your professional and personal growth. Here are a few highlights of the advantages of being a part of the PVM community: 

• Opportunities for growth and advancement
• Tuition/Training reimbursement
• Peer bonus program
• Remote and on-site positions available
• Unlimited PTO
• Flexible work schedule

PVM delivers digital services that help government agencies unlock the power of their data for good and maximize the value of their technology investments. We design, develop, and deploy solutions to solve mission-critical problems. PVM is a black- and service-disabled veteran-owned small business and was founded by a retired Naval officer out of frustration with the status quo with one goal in mind: to help his fellow Shipmates solve the problems they were facing every day. Today, we continue to be driven by that same goal, and are focused on taking on our clients’ missions as our own to make a difference in the communities we serve.

PVM believes in equal opportunity employment. We won't discriminate against any employee or applicant based on race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing an inclusive and welcoming environment for our team, our family members, and our clients.