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PTSolutions the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 30 locations throughout the country and more than 400,000 square feet of warehouse space, PTSolutions is continuously expanding our product offerings, while guaranteeing responsive personal service and same-day shipping.
As our customers' business grows, we grow with them. PTSolutions offers a variety of customizable, advanced inventory options that reduces overspending & overhead and brings our customers to the next level. PTSolutions conducts on-site evaluations and provides training programs to help our customers improve their manufacturing process and reduce costs. From VMI to procurement, PTSolutions is a full-service provider that will be with our customers every step of the way.
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives. In this position, you will act as a liaison between external & internal parties, provide product information, answer questions, and resolve issues with accuracy & efficiency. We will provide the training you need to effectively & efficiently use our systems & speak about our products, so what we're looking for is someone who is patient, detail-oriented, confident troubleshooting issues using the appropriate methods & tools, and is committed to providing a superior experience for our customers.
Why join the PTSolutions Team?
If your experience aligns with the description below and you're ready to be a part of a growing team and a true partner to our customers, then click Apply Now! Placement will occur ASAP.
POSITION RESPONSIBILITIES:
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED TO BE SUCCESSFUL IN THIS POSITION:
THE MOST QUALIFIED CANDIDATES WILL HAVE:
This job description is not intended to be all-inclusive. Employee may be required to perform other related duties to meet the ongoing needs of the Company.
This position is based in our Grand Rapids, MI facility, so only candidates residing in the Grand Rapids area will be considered. Must be authorized to work in the United States.
Berkshire Production Supply LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Full Time
$32k-41k (estimate)
06/05/2024
06/23/2024
pts-tools.com
NOVI, MI
500 - 1,000
1951
LAWRENCE A WOLFE
$50M - $200M
Wholesale
PTSolutions is in the business of the distribution and warehousing of industrial tools and supplies to millions of customers across the United States. Founded in 1951, the corporate headquarters is located in Novi, Michigan.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.