Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, pricing, and order placement
- Resolve customer complaints or issues with patience and empathy
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Enter orders for production
- Maintain accurate records of customer interactions and transactions

Experience:
- Previous experience in a customer service role is preferred
- Experience with outbound calling and sales is an advantage
- Strong communication skills, both written and verbal
- Excellent phone etiquette and active listening skills

As a Customer Service Representative, you will have the opportunity to assist customers with their inquiries, provide support, and ensure their satisfaction. You will play a crucial role in maintaining positive relationships with our valued clients. We offer competitive pay rates and opportunities for career growth within our organization.

If you have a passion for delivering excellent customer service, possess strong communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Apply today to join our dynamic team of Customer Service Representatives.

Job Type: Full-time

Pay: $18.00 - $18.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person