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About Procare
Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.
Procare Solutions is the number 1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.
We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.
A little about the role…
The Manager of Customer Support is responsible for managing and overseeing the daily workflow of the customer support team. This position will provide leadership and support to the customer facing teams while we provide the best customer service among all our products. The Manager of Customer Support will guide staff to create the best experience possible for the customers while aligning with Procare’s mission and values.
What You Will Do…
Our Ideal Candidate Will Have…
Why Procare?
Salary
$60K to $80K DOE
Location
This position is based in our Denver, CO office. We are currently in a flexible hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Denver, CO office a few days a week.
Full Time
IT Outsourcing & Consulting
$120k-156k (estimate)
03/24/2024
04/03/2024
procaresoftware.com
DENVER, CO
100 - 200
1992
JOANN KINTZEL
$10M - $50M
IT Outsourcing & Consulting
Child Care Management & Daycare Software Procare Solutions is the number one name in child care software. For over 30 years, child care professionals have looked to us to provide comprehensive software with the power to manage every aspect of their center, enrich classroom and parent interactions, and automate the payment process. We save our clients time and money by streamlining core administrative functions while making life easier for administrators, teachers, and parents. Regardless of the size and structure of your organization, we connect your operations so you can focus on what matters... most better outcomes for the children in your care.
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The job skills required for Supervisor, Customer Support include Leadership, Customer Service, Continuous Improvement, Planning, Initiative, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Supervisor, Customer Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Supervisor, Customer Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Supervisor, Customer Support positions, which can be used as a reference in future career path planning. As a Supervisor, Customer Support, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Supervisor, Customer Support. You can explore the career advancement for a Supervisor, Customer Support below and select your interested title to get hiring information.