Administrative Assistant/ Office Manager

About Us:

Premier Food Supplies, LLC has been a leading food distribution company since 2003, serving restaurants and grocers across the Midwest. We are a company that takes pride in our diverse culture and inclusion. At Premier Food Supplies, our employees are not just another number but an integral part of a team. Unlike large corporations, you will have the opportunity to gain hands-on experience at a faster, more granular rate. Are you ready to be part of our team? We are seeking individuals who are excited to build with us and enjoy working in an entrepreneurial and diverse, team-focused environment.

Position Summary:

We are seeking a reliable, organized administrative assistant to join our growing company. In this position, you will be welcoming all in-person visitors/customers and will support daily operations. This position requires multi-tasking with various administrative functions including order taking, responding to visitor and/or customer questions, a basic understanding of Accounts Receivables and Accounts Payable, coordination with warehouse fulfillment teams, and other clerical tasks (e.g. document creation, copying and distribution).

You should have excellent multitasking and organizational abilities, be able to effectively prioritize assignments, and complete them in a timely manner. A positive attitude, strong work ethic, and customer service focus are a must.

Responsibilities:

• Receive and coordinate in-person visitors and/or customers
• Manage and direct phone inquiries
• Input inbound customer orders, with opportunity to grow into inside sales
• Coordinate real-time order fulfillment for customer pickups with warehouse leads
• Prepare invoices for customers while addressing issues with any inaccuracies
• Coordinate with warehouse supervisors to update inventory data and ensure system accuracy
• Drive customer experience by responding to customer issues in a timely, positive, and courteous manner
• Manage customer questions related to our product catalog with focus on fulfilling customer needs (e.g. cross-selling, upselling)
• Receive and send mail and packages on behalf of the business
• Other clerical and/or administrative duties as assigned

Preferred Qualifications:

• Language: Fluent in English (reading/writing/speaking)
• Bilingual in English and Hindi, and/or other South Asian languages is a plus.
• Work Authorization: U.S. Work authorization and background check and/or drug screening require
• Work Experience:2-3 years of Sales, Customer Care and Accounts Receivable in an inventory-driven industry (Food industry and warehouse fulfillment centers is a plus)
• Bachelors in Business Administration or related field preferred.
• Technology: Proficient in Microsoft Office, Google Suite and Odoo (or similar ERP, such as Oracle NetSuite, and Accounting software i.e. QuickBooks).

Soft Skills:

• Thrives in a fast-paced environment
• Excellent time-management and organizational skills, with strength in multi-tasking
• Quick-learn with a passion for technology.
• Excellent active listening skills
• Demonstrate critical thinking to identify potential solutions or new approaches for current operating procedures
• Team-player with ability to communicate information in a straightforward manner and resolve conflicts, but with an attitude of exceptional customer service

Physical Environment:

• Office environment with daily interaction with warehouse leads
• Physically able to sit for long periods at front desk

Benefits

• Medical, Dental, and Vision
• Matching 401(k) Retirement Plan; after 1 year of employment
• Paid Sick Days
• Short-and Long-term Disability
• Life Insurance
• Bi-weekly pay
• Referral Bonus Program
• Job Type: Full-time (Mon - Friday); 7:30am – 4:00pm, 8:30am - 5:00pm (Onsite; no remote work available)

Compensation: (Based on Experience)

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 3 years (Preferred)

Language:

• Fluent/Understand English (Required)
• Fluent/Understand Hindi (Required)

Ability to Relocate:

• Dallas, TX 75229: Relocate before starting work (Required)

Work Location: In person