36 Customer Service Representative Jobs in Southlake, TX
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Precision Door Service of Houston is Hiring a Customer Service Representative Near Southlake, TX
- Resolve product or service problems
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
- Greet customers warmly and ascertain problem or reason for calling
- Advise on company information
- Work with customer service manager to ensure proper customer service is being delivered
- Read from scripts
- Resolve customer complaints via phone or email
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- High school diploma or equivalent
- Ability to pass a drug screening and a background check
Precision Door Service provides residential garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.
We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction.
We ranked #13 in the top 20 new franchises by Entrepreneur® magazine.
We also ranked #227 in Entrepreneur® magazine's Franchise 500.
We received the "Spirit of Success" award from Southwestern Bell.
Multiple franchises with the Angie's List Super Service Award.
Our Mission:
To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.
Our Vision:
To establish Precision Door Service as the public standard and national household name in garage door repair service.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Precision Door Service Corporate.
Job Summary
Full Time
$34k-43k (estimate)
05/24/2023
04/30/2024
The job skills required for Customer Service Representative include Customer Service, Problem Solving, CSR, Products and Services, Customer Support, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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