67 Customer Service Representative Jobs in Carrollton, TX
Pratt Industries is Hiring a Customer Service Representative Near Carrollton, TX
- Must be able to communicate at a high level to production employees, management and customers
- This position must be computer literate.
- General office duties, ordering supplies, scanning/faxing, filing, answering phones
- Maintain excellent working conditions, a safe work environment, and high morale within the plant.
- Keep DC Operations Manager and Production Manager informed regarding problems or situations that may affect the overall production operation of the plant.
- Must display emotional control in time sensitive situations and be able to multi-task
- Must be able to communicate clearly and effectively
- Strong decision making ability, self-motivated and results-oriented.
- Ability to work effectively and independently in a multi-task, high-volume environment.
- Comply with company policies and procedures.
- Experienced in Microsoft Office is required
- Transfer built orders into Supply Connect program
- Print productions orders
- Maintain spreadsheets
- Maintain and run reports
- Print production labels and needed forms
- Review and understand backlog
- Maintain and Builds shipping load folder which contains: pick slips, labels, draft manifest, PO sheet
- Input data into customer sites such as TMS, TMC
- Coordinates appointments for shipment pick up
- Assists with activities involving customer requirements
- Maintain customer files.
- Scan and email all BOL to Retail’s Central Receiving Manager
- High school diploma or GED
- Candidates are PREFERRED who offer the following:
- Experience working in a manufacturing environment
- Computer data-entry experience
- Experience in the corrugated box industry
- Excellent communication skills. Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals. Ability to write routine reports and correspondence.
- Ability to add, subtract, multiply, divide in all units of measure. Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form. Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.
- Application knowledge and skill for computer data entry
- Application knowledge of products and production processes
- Quality standards – knowledge of the DC Quality System along with Customer requirements
- Employee is regularly required to walk and talk and hear, stand, and sit. Position requires walking on manufacturing floor. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Employee must be able lift 15 to 45 pounds.
- While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles. The noise level in the work environment can be loud. Climate in the plant may be hot, cool, or cold.
- Operating standards - The employee will need to meet or exceed the Operating Standards set in the Distribution Center. Such standards will be set annually and communicated to the Admin.
- Personal growth - Each year there will be professional goals developed and agreed to by the Office Admin and the DC Manager.
- Employee relations – The employee will be evaluated regarding behaviors associated with appropriate human interaction, respect and communication.
- Creativity - This will be evaluated by how active the employee is in participating in advancing the business through new and innovative ideas.
Job Summary
Full Time
Durable Manufacturing
$53k-69k (estimate)
05/02/2024
07/01/2024
prattinc.com
BRIDGMAN, MI
100 - 200
1973
Private
WILLIAM F PRATT
$10M - $50M
Durable Manufacturing
Related Companies
About Pratt Industries
Pratt Industries designs and manufactures trailers and chassis including intermodal chassis, heavy haul and construction trailers.
The job skills required for Customer Service Representative include Customer Service, Customer Support, Microsoft Office, Data Entry, Presentation, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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