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Front Desk Associate
$34k-44k (estimate)
Part Time 0 Months Ago
Save

Portland Embassy Suites is Hiring a Front Desk Associate Near Portland, OR

Hotel:

Portland Embassy Suites Front Desk Associate Part time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Embassy Suites Portland Airport Location

Recently named one of the TOP PLACES to Work in Oregon both in 2023 & 2022 by The Oregonian

Enjoy A Free Shift Meal , Free Parking & Travel Discounts when you join our Embassy Suites Family


Full Time Position - Evening Shift

**Must have OPEN Availability including weekends**

Approximate Shift hours 3pm -11pm

Pay range - $16.50 - $17.33 per hour

The Embassy Suites Portland Airport features 251 guest suites and 20,000 sq. ft. of meeting space. The hotel is located less than half a mile outside the Portland International Airport, seven miles from downtown Portland, and nine miles from downtown Vancouver. The hotel has convenient access to the light-rail public transportation reaching the suburban areas of metro-Portland.

The primary purpose of the Front Desk Associate is to ensure that guests have an excellent hotel experience through greeting them, processing check-ins and check-outs, issuing room keys, answering questions, and addressing guest requests.

The Front Desk Associate will be tasked with the following duties, responsibilities, and assignments:

  • Check-in and check-out guests;

  • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner;

  • Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions;

  • Handle cash and credit card transactions and process guest accounts;

  • As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant;

  • Ensure proper disinfecting/sanitization/cleaning of shuttles, front drive, and lobby;

  • Print and distribute Daily Event Sheet, door signs, and reader board signs;

  • Fax and make copies for guests, along with other services of the Business Center;

  • Arrange for sending and receiving of packages;

  • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications; and

  • Any and all other work as required to complete the primary purpose of the position.

Qualifications:


Required
Prior Experience:

Customer service experience

Preferred Prior Experience:

Hospitality industry experience preferred

Required Education:

High School Diploma or equivalent


Preferred Licenses/ Certification:

Valid state driver’s license and adhere to all company guidelines regarding moving violations.


Required Technology:

Use computers and computer systems (including hardware and software) to enter data, or process information


Physical:

Able to lift a minimum of 50lbs occasionally

Able to stand and/or walk for duration of schedule shift


Other:

Able to read, write and communicate effectively in English

Must be flexible to working days, early mornings, evenings, weekends and holidays

__________________________________________________

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

_____________________________________________

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/

Job Summary

JOB TYPE

Part Time

SALARY

$34k-44k (estimate)

POST DATE

05/17/2023

EXPIRATION DATE

07/21/2024

Show more

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The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Associate job description and responsibilities

Front Desk Associate keeps the front desk and lobby area clean and neat.

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The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.

02/05/2022: Saint Louis, MO

Working at the front desk requires using computers to keep records, process payments, and complete other tasks.

03/03/2022: Virginia Beach, VA

Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.

01/04/2022: Trenton, NJ

The Front Desk employee ensures positive customer experience.

12/09/2021: Lafayette, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Associate jobs

A front desk agent does not need any experience but should have a high school degree or GED equivalent.

02/14/2022: Memphis, TN

A front desk receptionist needs to be highly organized, friendly and engaging.

01/09/2022: Chillicothe, OH

Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.

02/03/2022: Bridgeport, CT

Front desk employees need to be able to get along and work with a variety of people.

02/24/2022: Monroe, LA

Always Be Available as a Mentor.

03/03/2022: Lancaster, PA

Step 3: View the best colleges and universities for Front Desk Associate.

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