Pivot Point Inc.is a manufacturer of Non-Threaded Fastener Solutions located in Hustisford, WI. To better serve the needs of our customers, Pivot Point Inc. is dedicated to leading the industry of fastening solutions in quality, service and continual improvements through personalized-engineered solutions, rigid ISO 9001 standards, and superior efficiency. All aspects culminating into one overall objective - Complete Customer Satisfaction!

As a result of some planned internal growth and transition, we are looking for a Quality Manager to add to our Pivot Point team.

This Quality Manager position is Full Time, 1st shift Monday-Friday and in person.

SUMMARY:

The Quality Manager is responsible for the organization's Quality Management System (QMS) as a whole. In addition, the Quality Manager is responsible for the Internal Audit Process, the Calibration Process, and monitoring of all Corrective and Preventive Action.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

As Management Representative, the Quality Manager is responsible to:

1. Ensure that ALL processes needed for the Quality Management System are established, implemented, maintained and are effective
2. Promote awareness of ISO, the Quality Management System and customer requirements throughout the organization.
3. Report to Top Management the performance of the QMS and any need for improvement.
4. Represents the organization during audits conducted by the registrar, customer, and/or supplier
5. Complete PPAP, FAI, ISIR and similar reports as needed
6. Coordinate and keep records for the following reviews insuring that all requirements for input and output are met:
   • Annual Quality System Management Review
   • Any assigned Process Performance Indicator (PPI) Evaluations

In addition, the QM is specifically responsible to ensure the following processes are established, effectively implemented and maintained:

1. The Internal Audit Process including:
   • Training the audit team
   • Planning the audits
   • Conducting audits as the lead auditor
   • Summarizing the audits
   • Reporting the audit results
   • Corrective action follow-up
2. Preventive and Corrective Action Process
   • Implement and maintain a system to address internal and external audit non-compliance, recurring non-conforming goods, customer complaints, and non-conformities to the QMS
   • Monitor the progress of each through communication with the Process Owner.
   • Monitor the implementation of action plans submitted through follow-up audits and internal process audits.
   • Report findings to the Process Owners
3. Control of Non-conforming Goods
4. Complete or assist with customer compliance requests such as ROHS, REACH, PROP 65, DFAR, Conflict Minerals and similar reports
5. Control of Monitoring and Measuring Devices, including:
6. Develops and maintains a calibration schedule and records for all monitoring and measuring devices used to determine quality.
7. Performs calibration and maintenance activities on all monitoring and measuring devices except those requiring outside vendor assistance.
8. Works with outside vendors performing repair and/or calibration on those devices requiring their (the vendor's) expertise/equipment.
9. Analyzes recorded calibration data and observations and monitors the condition of the monitoring and measuring devices for any trends or findings that could compromise the QMS. Takes corrective action as needed.
10. Assesses and records the validity of the previous measuring results when the equipment is found not to conform to requirements. Reports any problems with product affected to the President and/or responsible manager.
11. Purchases any monitoring and measuring devices needed to measure quality.

OTHER DUTIES MAY BE ASSIGNED.

QUALIFICATIONS:

The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong candidates will have the following Qualifications:

EDUCATION and/or EXPERIENCE

Two-year Associate's Degree, or one to two years related experience and/or training; or equivalent combination of education and experience related to the Quality position.

Experience with ISO 9001 in a Manufacturing environment.

Experience with Audits and the Audit process.

LANGUAGE SKILLS

Ability to read, analyze, and interpret technical procedures. Ability to write reports, business correspondence, and procedure manuals utilizing strong computer skills. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical and procedural instructions and deal with several abstract and concrete variables.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as proportions, percentages, tolerances. Ability to utilize and express values in fractions, decimals and metric. Ability to apply concepts of basic algebra and geometry. Ability to read and interpret blueprints.

PHYSICAL DEMANDS

While performing these duties, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel and to talk or hear. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus as frequent computer use is required.

WORK ENVIRONMENT

The employee must be comfortable in a variety of working environments, working both in a quiet office, as well as a louder production floor. While performing these duties, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. While working on the production floor, employee will be exposed to an oily environment. The noise level in the production work environment is usually moderate to loud. Personal protective equipment such as safety toe shoes, safety glasses and hearing protection is required on the production floor.

* Must be able to pass pre-employment and random drug testing.*