Manufacturer is seeking an experienced Quality Manager.

The operation consists of three manufacturing plants, 4 Slitting and Distribution Centers, and a majority interest partnership in Mexico. Manufactures pressure sensitive label stock, utilizing a variety of face stock, adhesive and release liner combinations. Product capabilities include an expanded film line, as well as traditional paper, foil and thermal offerings.

The Quality Manager will develop, implement, and maintain effective quality control processes and standards to ensure customer product requirements are met, establish a rigorous process to resolve nonconformances, and lead development of the quality team to enable performance of their duties in line with quality procedures.

Responsibilities include:

• Review and improve the quality assurance program in accordance with industry standards and customer expectations.

• Collaborate cross-functionally:

• With R&D and Technical Service Engineers to understand customer requirements and ensure they are being met by established quality standards. Travel to customers as needed to gain first-hand knowledge.

• With Procurement to ensure raw materials from external suppliers meet quality requirements.

• With Operations to proactively identify and resolve issues impacting product quality.

• Manage Quality team, including Engineer, Analyst and 12-16 Technicians, including setting expectations and providing performance feedback.

• Lead internal training on quality standards and expectations.

• Perform statistical analysis to drive decisions and priorities.

• Lead problem-solving using Root Cause Corrective Action methodology.

• Perform internal quality audits, identify ways to reduce risk, increase efficiency, and improve existing quality processes.

• Maintain and control documentation and data, including completion of customer quality surveys.

• Prepare and present reports to update upper management on quality activities, risks, and recommendations.

• Maintain a safe work environment.

Requirements

1. Bachelor’s degree in Quality, Engineering or Science.

2. 5 or more years of Quality Manufacturing Management experience.

3 ISO9001 certification is a plus.