The Administrative Assistant 2 will provide a variety of office support duties for multiple program directors. The role will consist of performing clerical and office support duties, as well as communicating with college faculty, staff, general public, and industry partners.

The work schedule for this position is flexible and will include working evenings.

Duties and Responsibilities:

• Provides advanced office support to staff by answering, screening and directing phone calls; review and respond to email; prepare and proof reports, letters, spreadsheets and requisitions, and take notes
• Coordinate and support meetings, events, and tours
• Serve as first point-of contact for inquiries, complaints, and concerns
• Interacts with students, faculty, staff, industry partners, and the general public to answer questions concerning processes and procedures or confidential issues or concerns
• Coordinates projects with staff, Academic Directors, Deans and Department Heads
• Performs all other duties and responsibilities as assigned or directed by the supervisor

Job Requirements:

• High School diploma or General Equivalency Degree (GED)
• One (1) to Three (3) years of related experience providing technology general office support required

OR

• Candidates who possess a similar combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above are encouraged to apply and should describe in detail the work experience and education regarded as establishing the equivalency

The ideal candidate will have the following knowledge, skills, and abilities:

• Knowledge of administrative procedures and practices
• Knowledge of internal and external customer service principles and practices
• Knowledge and application of organizational and time management principles
• Skill in effective communication (both written and oral)
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Skill in positive, productive and flexible customer service
• Ability to adapt and maintain professional composure in emergent and crisis situations
• Ability to apply effective and accurate data entry and typing skills
• Ability to develop and maintain effective and positive working relationships