The Nile Health Network provides State Contracted Behavioral Health and Developmental Health Services throughout the State of Arizona, with offices in Phoenix and Tucson Arizona. Specializing in Home and Community based services, Developmental Group Homes, ADH/CDH Residential Licensing, Transportation and Day Treatment Programs/Facilities.

Our management team has over 20 years’ experience in direct care service and quality care coordination in the behavioral and developmental health field.

Job Summary:
We are seeking a detail-oriented Quality Assurance Assistant to join our Tucson Executive Administration Team. The ideal candidate will assist in ensuring that our service expectations and delivery are met and presented at the highest quality standards for our members and staff.

Duties:

- Facilitating Onboarding agency training curriculum to potential DCWs
- Perform quality checks and assessments on department functions and operations
- Record and document quality assurance activities and data
- Assist in implementing quality control procedures and protocols
- Collaborate with Executive Administration team to address quality issues and provide feedback for improvement
- Support in maintaining quality assurance documentation and records

- Assist with ensuring all licensing and programmatic requirements are met consistently

Experience:
The ideal candidate should possess the following skills:
- Proficient in computerized systems for data entry and analysis

- Strong organizational skills with attention to detail

- Ability to proofread and ensure accuracy of documentation

- Customer service experience with a focus on customer support

- Familiarity with DDD services, policies and protocols

- including organization and implementation of direct supports, person-centered planning, and implementation, recruiting, retention, staffing, training, safety, financial management, and maintenance of the physical environment

- Experience in event planning or project coordination is beneficial

- Proficiency in data entry tasks

This position offers the opportunity to work in a dynamic environment where attention to detail is key. If you are passionate about maintaining high-quality standards, we invite you to apply for this role.

Job Type: Full-time

Pay: $18.50 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Tucson, AZ 85716: Relocate before starting work (Required)

Work Location: In person