4 Customer Service Representative Jobs in Crystal, TX
PFS Group is Hiring a Customer Service Representative Near Crystal, TX
PFS Group is seeking highly motivated and customer-oriented individuals to join our team as Medical Customer Service Representative's. As a Medical CSR, you will be responsible for providing exceptional service to our patients and ensuring their needs are met. We believe in developing relationships with the people behind the bill to provide outstanding customer satisfaction for our healthcare clients and their patients.
Responsibilities:
- Respond to patient inquiries via phone in a timely and professional manner
- Handle and resolve patients questions or concerns, regarding their medical accounts with empathy and patience
- Perform data entry tasks accurately and efficiently
- Communicate effectively with patients and provide appropriate solutions
- Collaborate with other team members to ensure excellent customer service is consistently delivered
Experience:
- Previous experience in a customer service role is preferred
- Strong written and verbal communication skills in English
- Knowledge of medical terminology or experience working in a medical office is a plus
Skills:
- Excellent customer service skills with the ability to handle difficult situations professionally
- Strong problem-solving skills and the ability to think quickly on your feet
- Proficient in data entry and navigating computer systems
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with strong organizational skills
We offer competitive pay, opportunities for career growth, and a supportive work environment. If you are passionate about providing exceptional customer service and have the necessary skills and experience, we would love to hear from you. Apply now to join our team as a Medical Customer Service Representative.
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Crystal City, TX 78839 (Required)
Work Location: In person
Job Summary
Full Time
Professional Associations
$36k-45k (estimate)
05/03/2024
08/29/2024
pfsgroup.org
CORAL SPRINGS, FL
200 - 500
2005
KEVIN GREENE
$10M - $50M
Professional Associations
Related Companies
About PFS Group
PFS Group provides accounts receivable enhancement programs that are custom-designed for each client's individual needs. Our experienced professionals communicate with your patients to provide a compassionate account resolution experience, while improving your hospital's return on investment. PFS Groups dedication to superior customer service helps maintain your excellent reputation throughout the patient community and healthcare industry. Our services include: patient balance management, insurance accounts receivable management, conversion assistance programs and interim management. Maximizin...g customer satisfaction while improving your bottom line, we deliver personal service with patients needs in mind. PFS Group where experience counts.
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The job skills required for Customer Service Representative include Customer Service, Problem Solving, CSR, Life Insurance, Customer Satisfaction, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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