We have office space in Uvalde!!!

This position is in Uvalde, Texas ONLY

PFS Group is one the fastest growing national healthcare outsourcing companies. Our experienced professionals communicate with patients to provide a compassionate account resolution and billing experience. We believe in developing relationships with the people behind the bill to provide outstanding customer satisfaction for our healthcare clients and their patients.

Training will be in Uvalde, TX

Future Work From Home will be available!!

Responsibilities of our Customer Service Representatives include:

1. Communicating with patients to help them resolve their healthcare accounts

2. Solving issues, setting payment expectations, arranging payments and requesting
information from patients

3. Provide knowledgeable answers to questions

Qualifications

• Customer service experience demonstrating compassion and concern
• Excellent phone etiquette, verbal, written, and interpersonal skills
• Outstanding listening, communication, problem-solving and research skills
• Good computer and data entry skills
• Ability to work well under pressure and multi-task routinely
• Professional presentation/appearance/demeanor
• Demonstrated stable work history

Preferences

• Bilingual - Spanish

All candidates will be required to undergo a pre-employment drug screen and a pre-employment national background check.

PFS Group offers a friendly, caring work environment, and competitive benefits and compensation, Zayzoon option available, PTO, medical, dental, vision, short and long-term disability, life insurance, hospital indemnity, critical illness, accident insurance, MDLive and a matching 401(k) with profit-sharing, etc. If you are looking for a position in a dynamic, fast-paced organization with career growth opportunities, come grow with us.

Job Type: Full-time

Pay: $27,000.00 - $33,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• What is your salary expectation?

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Uvalde, TX 78801 (Required)

Work Location: In person