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Human Resource Specialist
PDS Tech, Inc. Pittsburgh, PA
$60k-75k (estimate)
Full Time | Business Services 3 Months Ago
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PDS Tech, Inc. is Hiring a Human Resource Specialist Near Pittsburgh, PA

PDS Tech, Inc. is seeking Human Resource Specialist in Pittsburgh, PA
Job Description:
  • The Solution Center HR Specialist is focused on providing effective and timely front-line customer service support for our employees, field Human Resources (HR) representatives and HR business partners.
  • This position will provide support for their questions, issues and problem resolution on center-supported services such as benefits, payroll, and HR policies & procedures.
  • The HR Specialist will also perform transactional activities related to all services offered from the service center.
Key Responsibilities:
  • Assist employees and field HR representatives as the initial point of contact for benefits, payroll, and HR policy and procedure questions by answering employee calls and emails by providing immediate resolution or careful redirection to escalated support resources
  • Answer routine employee, field HR representatives and HR business partner inquiries relating to benefit plans, payroll, policies and procedures
  • Collaborate with other HR Solution Center subject matter experts and field HR reps to resolve employee issues in a thorough and timely manner
  • Perform back-office transactions for benefits, payroll and general HR data processing in support of HR functions, including running ad hoc and scheduled reports, data entry, data reconciliation, mailings, filing, sending correspondence, sorting and routing incoming mail
  • Achieve stated performance measures and adhere to established customer service standards.
  • Perform special projects as assigned and managed by a supervisor
  • Entry level position that will be directly supervised
Key Responsibilities:
  • Assist employees and field HR representatives as the initial point of contact for benefits, payroll, and HR policy and procedure questions by answering employee calls and emails by providing immediate resolution or careful redirection to escalated support resources
  • Answer routine employee, field HR representatives and HR business partner inquiries relating to benefit plans, payroll, policies and procedures
  • Collaborate with other HR Solution Center subject matter experts and field HR reps to resolve employee issues in a thorough and timely manner
  • Perform back-office transactions for benefits, payroll and general HR data processing in support of HR functions, including running ad hoc and scheduled reports, data entry, data reconciliation, mailings, filing, sending correspondence, sorting and routing incoming mail
  • Achieve stated performance measures and adhere to established customer service standards. Perform special projects as assigned and managed by a supervisor
  • Entry level position that will be directly supervised
Minimum Requirements/Qualifications:*
  • Previous experience (1-2 years) in benefits, payroll, general human resources or customer service preferred
  • Experience working in a call center or HR shared service center preferred
  • Ability to interpret and communicate HR policies, procedures, and programs
  • Ability to deliver excellent customer care via telephone
  • Critical thinking, problem solving, and judgment skills
  • Service-oriented attitude and willingness to learn
  • Possess good listening skills and patience to work with all types of employees
  • Ability to maintain a positive attitude
  • Individual should have high energy with the ability to organize/prioritize workload
  • Spanish speaking skills a plus
Non-Negotiable Hiring Criteria:
  • BA/BS or equivalent work experience directly attributable to human resources, benefits or payroll
  • Excellent interpersonal skills needed with the ability to communicate well in a diverse work environment
  • Proficient with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint, experience using a HRIS data base and reporting application
  • This position has not been approved for relocation assistance
  • The Solution Center HR Specialist is focused on providing effective and timely front-line customer service support for our employees, field Human Resources (HR) representatives and HR business partners.
  • This position will provide support for their questions, issues and problem resolution on center-supported services such as benefits, payroll, and HR policies & procedures.
  • The HR Specialist will also perform transactional activities related to all services offered from the service center.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$60k-75k (estimate)

POST DATE

01/15/2023

EXPIRATION DATE

07/25/2023

WEBSITE

pdstech.com

HEADQUARTERS

SANTA ANA, CA

SIZE

3,000 - 7,500

FOUNDED

1977

TYPE

Private

CEO

DJ ENGLERT

REVENUE

$200M - $500M

INDUSTRY

Business Services

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About PDS Tech, Inc.

PDS Tech provides staffing and recruiting services for aerospace, defense, machinery and energy sectors.

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The job skills required for Human Resource Specialist include HRIS, Microsoft Office, Customer Service, Problem Solving, PowerPoint, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Human Resource Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Human Resource Specialist. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Human Resource Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Human Resource Specialist for your reference.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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