This title is part of the New York State Hiring for Emergency Limited Placement Statewide Program (NY HELPS). To be considered for appointment through NY HELPS, or 55b/c, candidates must meet the Non-Competitive Qualifications.
For appointment to an Office Assistant 2, you must have:

• One year of clerical experience.

Competitive Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 70.1 or 70.4 of the Civil Service Law.
For 70.1 or 70.4 transfer to an Office Assistant 2, salary grade (SG)-09, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-07 or above.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
55-b/c:
This position may be designated 55 b/c and is subject to verification of applicant eligibility.
For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)

The NYS Office of Parks, Recreation and Historic Preservation (OPRHP) is a state agency that is responsible for the care and management of 180 parks and 35 state historic sites. We have an exciting opportunity for an Office Assistant 2 in our Labor Relations Unit within the Bureau of Human Resources. If you have good computer skills, are organized, you are good communicator, and want to work with a great group of professionals, then come JOIN OUR TEAM!

• Perform clerical tasks as assigned to support the Employee Relations Bureau
• Case Tracking and Filing – (Grievance, Discipline, EHS, Counseling, Probationary Terminations, Seasonal Terminations, Inspector General investigations)

o Updates to electronic tracking systems to reflect recently completed work.

• Perform routine processing activities, including scanning, copying, and checking forms and documents for completeness and accuracy.
• Answer questions from and provide information to various parties regarding Bureau activities and refer inquiries as necessary.
• Standard Letter Drafts
• Employee Organizational Leave (EOL) Review and Approval
• Responsible for tracking and ordering of supplies
• Gather, compile, and prepare data from manual or automated files and other sources for various reports, publications, records, or other external or internal communications.
• Write responses to correspondence.
• Review forms and applications and make appropriate determinations.
• Open and distribute mail on a daily basis including e-mail and other forms of correspondence and communications.
• Inventory and perform basic cleaning and maintenance on office machines and equipment as needed.

Operational Needs:
Ability to communicate with diverse individuals effectively and appropriately on varying levels, both within an agency and as well as outside organizations

• Experience with MS Excel and Word and ability to learn new computer applications.
• Ability to manage multiple priorities.
• Ability to think and work independently as well as learn new things and to adjust to change.
• Ability to assess a problem or situation and provide logical solutions as well as make fact – based decisions with little supervision.
• Ability to stay focused on work and complete assignments in a highly dynamic environment.

BENEFITS:
Generous benefits package, worth approximately 65% of salary, including:

• Vacation, Sick, Personal Leave and Holiday for a total of 44 days (13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays)

• Health Care Benefits:

• Eligible employees and dependents can pick from a variety of affordable health insurance programs

• Family dental and vision benefits at no additional cost

Additional Benefits:

• New York State Employees’ Retirement System (ERS) Membership

• NYS Deferred Compensation

• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds

• Public Service Loan Forgiveness (PSLF)

• Paid Parental / Family Leave

Learn more about our benefits for permanent state employees, visit: https://parks.ny.gov/employment/benefits.aspx
For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.
Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.