Provide administrative support to Membership staff utilizing Member website and standard Microsoft office programs and assist in special projects.

Essential Job Duties

• Provide support to Membership staff with mailings, phone calls, general correspondence, handling walk-ins and assembling membership packages.
• Assist with Member’s reservations, questions, policies, concerns or complaints in a timely, professional manner.
• Assist all realtors by providing membership information and collateral.
• Must be proficient with Microsoft Word, Excel, Power Point
• Assist Membership Sales Manager in coordinating presentation packets to local realtors and other appropriate forums.
• Provide Member Concierge Services to members to ensure a memorable experience.
• Act as receptionist and information source to general public and provide information to orient new members and prospects about the Club and amenities.
• Maintain and update Member website and create promotional materials for the website and weekly eblast communications to members.
• Possess excellent written and verbal communication skills in order to directly communicate with prospects and Members.
• Have detailed knowledge of all Member events and assist in event planning.
• Assist Director and Membership Coordinator in any working projects.
• Assemble monthly member newsletter
• Must be available to work member events in the evenings, holidays and some weekends.

Education/Experience

• High School diploma or equivalent.
• 2 years experience in private/club operations or equivalent preferred.

Special Skills

• Minimum typing speed of 50 wpm
• Able to multi-task in a high volume, fast paced environment
• Must be physically able to stand, sit, stoop, bend and lift up to 15 lbs.
• Possess and able to present a professional demeanor at all times to Members and Guests.