Overview

Parker & Sons is currently seeking a Install Sales Coordinator to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. As an Install Sales Coordinator, your day will consist of heavy phones (inbound and outbound) and scheduling. Your primary duties will be to schedule, pre-qualify, and confirm new unit estimates for our clients. The goal is to ensure excellent service standards and maintain high customer satisfaction with every call!

Our mission here at Parker and Sons, is not only to wow the customer but consistently wow you as the employee. Your hard work be reward with generous pay and bonus potential additionally you will be part of a culture of rewards that include lunches, sporting events, days offs. We are here to support you from day one and help ou grow with us with a positive and highly motivated leadership team that is dedicated to help you get to the next level. We invest in our employees by providing continuous training, leadership development courses and more advanced sales training. We are here to do whatever it takes to help you achieve your goals!

What’s In It For Me?

• $50k-60k potential based on Hourly rate plus Bonus and commission structure
• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EAP, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

Responsibilities

What Will I Do?

An Install Sales Coordinator’s role will include a combination of the following tasks: Answering heavy phones, scheduling inbound and outbound unit estimates. Pre-qualifying and confirming retail leads, confirming non-retail leads and canceling/rescheduling leads. Create leads in Home Depot Icon. Answering emails that pertain to scheduling and confirmations. Understanding the dispatch board and service calendar. May also include assisting service when the phones are busy and working the calls on hold status when necessary

Qualifications

Do I Have What It Takes?

• Customer service skills (2 yr minimum, sales experience a plus),
• High school diploma or equivalent.
• Must be able to pass a back-ground check
• Flexible schedule- must be able to work holidays, come in early, stay late or cover team members when needed.

Required Knowledge, Abilities, and Skills:

Like talking on the phones, Clear Communication Skills (written and verbal), Empathy, Great Work Ethic, Initiative, Patient, Positive, Effective listener, and adaptability. Friendly and outgoing. Work with minimal supervision.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.