5 Call Center Representative Jobs in Reston, VA
Panda Exteriors is Hiring a Call Center Representative Near Reston, VA
Description
Join our dynamic team at Panda Exteriors, a leading player in the rapidly growing solar and roofing industry! We're on the lookout for ambitious individuals who are eager to make a positive impact. At Panda Exteriors, we prioritize our employees, fostering a supportive and balanced work environment.
Position: Call Center Representative
Schedule:
- Monday to Friday: 10 AM - 6 PM
- Every other Saturday: 9 AM - 3 PM
Compensation and Benefits:
- $55,000 - $75,000 annually
- Base pay plus bonuses and commissions
- Paid training
- Medical, dental, and vision insurance
- Paid holidays
- Paid time off
- 401k
- Company events and excursions
Responsibilities:
As a Call Center Representative, your role involves:
- Increasing sales by converting pre-qualified leads and generating new business
- Confirming booked appointments with potential customers
- Collecting key information and setting customer expectations
- Communicating with customers through inbound and outbound calls and lead follow-ups
- Understanding customer needs and identifying sales opportunities
- Answering potential customers' questions and providing additional information via email
- Entering relevant customer data into the CRM platform
- Keeping up with product and service information and updates
- Maintaining a database of current and potential customers
- Staying informed about competing products and services
Requirements
- 18 years of age with a high school diploma and reliable transportation
- 1-3 years of experience in roofing or solar sales; customer service or telemarketing sales preferred
- Ability to learn and educate customers on roofing sales or solar sales
- Comfortable working in a sedentary role, primarily at a computer and on the phone
- Student mentality, leadership skills, and a desire to learn and train
- Technologically savvy, with the ability to multitask and switch between various software, technology, and priorities with ease
Panda Exteriors is a rapidly expanding Exterior Services and Green Energy company, committed to helping homeowners go green, save money, and increase their home value. We are an equal opportunity employer and encourage both entry-level and experienced applicants to apply.
If you're ready to jumpstart your career and contribute to a greener future, apply today!
Job Summary
Full Time
$39k-49k (estimate)
11/21/2023
06/02/2024
The job skills required for Call Center Representative include Customer Service, Call Center, Products and Services, Telemarketing, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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