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CMP Global, a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Team Lead to join the Suffolk, Virginia team on a full-time permanent basis. Reporting to the Corporate Customer Service Manager, the Customer Service Team Lead is responsible for providing an exceptional customer experience to our internal and external customers. They also act as a liaison, provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. Support their direct reports and ensure each team member is fully trained.
Our commitment to our employees is reflected in our progressive culture, flexible work schedules and attitudes, leading-edge and highly accessible professional development programs, and more.
Benefits:
Responsibilities:
Requirements:
Hours
CMP values diversity and encourages applications from all qualified individuals who are legally entitled to work in the US. We welcome applications from candidates with disabilities, and accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation please contact Human Resources at careers@cmpgroup.net. We thank all applicants for their interest and advise that only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $52,000.00 - $55,000.00 per year
Benefits:
Schedule:
Application Question(s):
Work Location: In person
Full Time
Business Services
$68k-87k (estimate)
05/12/2024
09/17/2024
cmpglobal.com
SUFFOLK, VA
25 - 50
2014
RICHARD D LEMASTER
<$5M
Business Services
CMP Global Inc is a division of Canada Metal (Pacific). CMP Global provides 3PL services that reduce operational costs, manage all facets of your inventory, improve delivery times and enhance customer service. This will allow you to focus on your core competencies while providing strategic advantages in an ever-changing environment.
The job skills required for Customer Service Representative Lead include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative Lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative Lead positions, which can be used as a reference in future career path planning. As a Customer Service Representative Lead, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative Lead. You can explore the career advancement for a Customer Service Representative Lead below and select your interested title to get hiring information.