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Join Us in Shaping the Future of Hospitality!
At Orlando Palms Hotel, we're embarking on an exciting journey of transformation! By the end of the year, our hotel will undergo a complete renovation, bringing forth a fresh and innovative concept that redefines the standards of hospitality. We are seeking passionate and dynamic individuals to be part of our team, contributing to the creation of an unparalleled guest experience.
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and room assignments
- Maintain accurate records of guest interactions and transactions
- Process payments and handle cash transactions
- Answer phone calls and direct them to the appropriate department or staff member
- Maintain a clean and organized front desk area
Skills:
To succeed in this role, you should possess the following skills:
- Excellent customer service skills with a friendly and approachable attitude
- Strong communication skills, both verbal and written
- Proficiency in using phone systems and other office equipment
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Attention to detail and accuracy in handling guest information
If you have previous experience in hospitality or hotel management, it would be an advantage. However, we are also open to candidates who are eager to learn and grow in the industry.
Job Competencies and Expectations:
Comprehensive Employee Benefits Package:
At Orlando Palms Hotel, we believe in fostering a supportive and inclusive work environment that values the well-being of our team members. As part of our commitment to our employees, we are pleased to announce that from January 2024, we offer a comprehensive health, vision, and dental care benefits package at no cost to our dedicated staff.
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Apply now!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$26k-35k (estimate)
03/06/2024
04/09/2024
The job skills required for Front Desk Agent include Customer Service, Communication Skills, Futures, Teamwork, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.