176 Front Desk Agent Jobs in Orlando, FL
Paramount Hospitality Management is Hiring a Front Desk Agent Near Orlando, FL
- On the job training
- Growth Opportunities
- Competitive Pay rates
- Benefits (Medical, Dental and Vision available 1st day after 60)
- Company Paid Life Insurance
- Paid Time Off
- Special Recognition Programs
- Team Member Discounts
- Greet guests with a welcoming smile and friendly demeanor
- Ensure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
- Obtain or confirm guest information, assign rooms, activate and distribute keys
- Collect payment for room charges and other fees
- Answer phones and direct calls to appropriate personnel
- Check and send emails
- Always maintain a clean and tidy workspace
- Inform guests of hotel amenities and offerings
- Access reservation system to determine unit availability and assists guests with reservations or changes as required
- Communicate with housekeeping, room service and security staff as necessary
- Resolve guests’ complaints and problems calmly and effectively
- Report any unresolved problems with owners and guests to management.
- Maintain a friendly, personable disposition
- Possess excellent verbal and written communication skills, with proficiency in the English language.
- Demonstrate excellence in service quality standards, responding to guests in a timely and professional manner. A courteous and professional demeanor and presentation must prevail when handling upset guests and difficult situations.
- Prior cash handling and data entry experience required.
- Able to work weekends and holidays
- Stand, sit or walk for an extended period of time or for an entire work shift
Job Summary
Full Time
Filmed Entertainment
$26k-35k (estimate)
01/14/2023
06/13/2024
phmhotelgroup.com
EAGAN, MN
100 - 200
2002
$5M - $10M
Filmed Entertainment
Related Companies
About Paramount Hospitality Management
Formed nearly a decade ago, Paramount Hospitality was built on the belief that unrivaled guest service will result in unrivaled guest satisfaction. Our dedicated team strives to make each stay for our guests a memorable and valuable experience. Each of our properties promotes an upbeat atmosphere while delivering unsurpassed consistency, value, and service. As a management group, our goal is to successfully build and operate sustainable, profitable limited-service hotels that exemplify the ultimate guest experience.
The job skills required for Front Desk Agent include Housekeeping, Cash Handling, Written Communication, Life Insurance, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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