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Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for a Customer Service Technician position with position with an industrial gas and engineering company.
Position DetailsLocation : Metro of Central, MN (St. Paul)Compensation : $56K-$60K OT Company Vehicle, Tools, and handheld devicesShift : Tech typically works an 8 hour per day (M-F) and will on call 24 hours unless scheduled off.
Over Time is typically between 15-30% (depending on the season), so accessibility during off-hours is required.Travel : 20%.
Day travel required, utilizing company issued service vehicle. Training via OJT and in IL will require candidate to travel out of area for a week at a time.
Training : Will train at the National Training Center, which is located in East Chicago, Indiana. Training forum is college level classes one week in duration requiring completion of prerequisite prior to actual training class.
Benefits : Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401k Matching, Relocation) Position DescriptionAs a Customer Service Technician, you will be responsible for safely maintaining / servicing (with occasionally installing / removing) of various types of bulk liquid and gaseous cryogenic supply systems (Nitrogen, Argon, Helium, Oxygen, CO2, and Hydrogen).
You will be required to respond to service calls, as well as performing supply system inspection and preventative maintenance on assigned accounts.
You will be required to communicate / correspond professionally with counterparts, customers, vendors, and sales department and will instruct and supervise outside personnel, such as : crane, electrical, and mechanical contractors.Position Requirements
Last updated : 2024-04-27
Full Time
Business Services
$57k-76k (estimate)
04/28/2024
07/25/2024
oriontalent.com
CARY, NC
100 - 200
2007
JEFFREY EVANS
$10M - $50M
Business Services
Orion Talent is a customer-centric company focused on helping people discover meaningful careers and businesses grow by finding, delivering, and engaging the best talent around the world. We do this by providing best-in-class military hiring and talent solutions which include RPO, Military Talent Solutions, Candidate Search and Total Talent Solutions. Our robust set of solutions can be customized to meet the organizations unique recruiting challenges to help it fill positions faster with higher quality candidates, reduce recruiting costs, increase hiring efficiencies and allow the company to f...ocus on what its business does best. Visit us at www.oriontalent.com.
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The job skills required for Customer service technician include Customer Service, Call Center, Troubleshooting, Planning, Time Management, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service technician positions, which can be used as a reference in future career path planning. As a Customer service technician, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service technician. You can explore the career advancement for a Customer service technician below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Technician job description and responsibilities
Consults with customers to establish needs and offer the most appropriate solutions, providing the most gracious and highly professional service with patience, empathy, and the finest care.
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Coordinate with various departments to restore or repair customer service.
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Formulate trouble reports/tickets and/or provide solutions for customer repair problems.
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Customer service representatives typically use a telephone, computer, and other office equipment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Technician jobs
Have a clear escalation pathway.
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Creating the bond and the trust.
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Have ample self-service options available.
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Define customer service responsibilities.
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Establish continuous communication with other departments.
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Step 3: View the best colleges and universities for Customer Service Technician.