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Position Information Department Acad Prog / Student Aff (LCB) Classification Title Office Specialist 2 Job Title Office Specialist 2 : Admissions & Customer Service Specialist Appointment Type Classified Staff Job Location Bend Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option?
Employment Category Regular Job Summary This recruitment will be used to fill one full-time Office Specialist 2 : Admissions & Customer Service Specialist position for the Academic Programs and Student Affairs at Oregon State University (OSU).
This position will be located in Bend, Oregon.
The purpose of the Admissions & Customer Service Specialist contributes to the success of OSU-Cascades by providing excellent customer service as the first point of contact for most students and aids in recruiting by supporting the Admissions Office with recruiting efforts and by providing timely and accurate admissions processing.
The Admissions & Customer Service Specialist covers the Enrollment Services Office one quarter of the time and provides back-up coverage when necessary.
When performing work at the front office, this role provides information regarding programs and services at OSU-Cascades, including OSU and the Degree Partner Program with COCC, explaining and clarifying rules, processes and procedures to students, staff, faculty, and the public.
This role also supports recruiting events, processes admissions applications, makes admission decisions, evaluates transcripts, and completes other admissions processes as assigned.
OSU-Cascades, located in Bend, Oregon is a branch campus of Oregon State University. Established in 2001, the university currently enrolls 1,300 students in bachelor’s and master’s degree programs.
The campus expanded to a four-year university in 2015, opened its 10-acre campus in fall 2016, and the Oregon legislature approved additional funding in 2017, 2018 and 2021 for continued campus expansion, which is currently in progress.
Why OSU? Working for Oregon State University is so much more than a job!
Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves we seek them out and take them on.
We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard.
We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.
FACTS :
Locations :
Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.
Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country.
Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.
Total Rewards Package :
Oregon State University offers a with benefits eligible positions that is designed to meet the needs of employees and their families including :
Future and current OSU employees can use the to learn more about the full value of the benefits provided at OSU. Key Responsibilities 70% Admissions Processing
Follow the defined admissions communication plan to advise students of their application status and missing documents.
25% Customer Service
5% Other duties as assigned. What We Require
Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents;
OR An Associate’s degree in Office Occupations or Office Technology; OR Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
What You Will Need
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard : 05-010 et seq.
Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
What We Would Like You to Have
Working Conditions / Work Schedule Occasional evening and weekend work required. Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Min Salary $17.
24 Max Salary $25.24 Link to Position Description
Last updated : 2024-05-10
Full Time
Colleges & Universities
$45k-57k (estimate)
05/11/2024
06/03/2024
oregonstate.edu
CORVALLIS, OR
7,500 - 15,000
1868
Private
ED FESER
$500M - $1B
Colleges & Universities
OSU is an education institute that offers undergraduate and graduate programs.
The job skills required for Customer service specialist include Customer Service, Time Management, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Customer Service Specialist.