Live Junkless is hiring a CSR to join the team!

The role is hourly plus commission with great earning potential.

What we look for:

• Strong customer service and communication skills
• The ability to problem solve and offer solutions
• A consultative approach to sharing product knowledge
• An upbeat and professional demeanor
• And a desire to grow and succeed!

As a team member of the CSR team, you will:

• Complete initial and follow-up calls on prospective leads to include identifying and resolving customer concerns within the process
• Track daily production and work proactively to achieve departmental sales goals
• Maintain a high level of professionalism on every call and provide excellent customer service to all customers
• Meet or exceed monthly departmental sales goals as established by Sales management
• Maintain a positive work atmosphere-> Professional excellence, teamwork and integrity
• Maintain high attention to detail throughout daily tasks and projects including accurate notation and details of each customer account to ensure proper and timely follow up
• Assist other departments and team members when required or requested to help meet business needs
• Seek continual education opportunities to remain up to date with products and processes

Responsibilities:

• Answer incoming calls and respond to customer inquiries in a professional and timely manner
• Provide information about products and services, upselling when appropriate
• Assist customers with placing orders and resolving any issues or concerns
• Analyze customer needs and recommend suitable solutions
• Maintain accurate customer records and update information as needed
• Collaborate with other team members to ensure excellent customer service delivery
• Adhere to phone etiquette guidelines and maintain a positive and friendly demeanor

• Skills Needed:

- Strong communication skills, both verbal and written
- Previous experience in customer service or telemarketing is preferred
- Proven track record in inside sales or business development is a plus
- Proficiency in using software applications for sales purposes
- Ability to work independently and as part of a team
- Excellent negotiation and closing skills School Diploma or General Education Degree (GED)

- Prior sales experience preferred

We offer competitive pay, comprehensive training, and opportunities for career advancement. If you are passionate about providing exceptional customer service and enjoy working in a team-oriented environment, we would love to hear from you.

Apply now to join our dedicated team as a Customer Service Representative.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person