Title: Business Process Support Specialist III

Location: Galesburg, MI, 49053

Duration: 12 Months Contract (Possible Extension)

Shift: 1st shift- 8:00am - 4:30pm

Pay rate: $23.24/hr. on W2

DESCRIPTION:

Summary:

Performs assigned tasks as a member of a Support team, with warranty business process to achieve business objectives by following process definition, reporting, and documentation.

Responsibilities:

· Supports Warranty Business Process and Various Administration Processes including claim processing

· Implements processes in support of warranty administration needs, utilizing data entry, date reports and administration tools.

· Promotes teamwork and cooperative effort

· Provides internal and external customers with the highest quality of services and communication.

· Understands and applies appropriate process continuous improvement. Minimum

Qualifications/Experience:

· 0-3 year’s experience in role.

· AA degree in Business Administration with coursework in Business or Quality related fields.

· Proficiency in Microsoft applications, Word, Excel, and PowerPoint.

· Proficiency in computer skills including use of the Internet.

· Ability to quickly learn and work in various computer system applications.

· Professional communication for customer collaboration. Will be emailing customers to obtain information.

Job Type: Contract

Pay: $19.32 - $23.26 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person