Who We Are

Ontic makes software that corporate and government security professionals use to proactively manage threats, mitigate risks, and make businesses stronger. Built by security and software professionals, the Ontic Platform connects and unifies critical data, business processes, and collaborators in one place, consolidating security intelligence and operations. We call this Connected Intelligence. Ontic serves corporate security teams across key functions, including intelligence, investigations, GSOC, executive protection, and security operations.

As Ontic employees, we put our mission first and value the trust bestowed upon us by our clients to help keep their people safe. We approach our clients and each other with empathy while focusing on the execution of our strategy. And we have fun doing it.

Who You Are 

You'll collaborate closely with our Engineering, Product, Solutions, Client Experience, and Sales. Your primary focus will be translating requirements aimed at surpassing our competitors into actionable insights for our development cycle. This involves a deep understanding of use case-based workflows and converting them into product-specific requirements. You will be bridging the gap between requirement gathering and ensuring these requirements drive value for Ontic, ultimately contributing to revenue generation. You'll also be documenting key competitive gaps and pain points, as well as converting use case-based workflows into product-specific requirements. Additionally, you'll analyze user behavior to inform decision-making processes

Key Responsibilities

• The primary point of contact for clients to voice their needs and concerns regarding the product.
• This involves active listening, empathy, and effective communication skills to ensure all client requirements are accurately captured
• Conduct thorough market research and gather feedback to identify areas, document key competitive gaps, or current client pain points
• Spearhead A/B testing efforts to experiment with different features or solutions, collecting data to determine which options yield the best results and align most closely with client preferences
• Bring insights to the design team on user experience behavior: Lead client interactions, in partnership with the user experience team, to understand their needs and test concepts and solutions throughout the development process
• Gather business requirements from internal stakeholders like success, sales enablement and solution teams
• Translate requirements into features and user stories and present them in a structured manner to the engineering team
• Represent the voice of clients and internal stakeholders to user experience and development teams throughout the solution development process
• Analyze usage metrics of product and drive adoption of underutilized areas of platform

• 5 plus years of Product Management with experience in Agile Methodology
• 3 plus years of experience in a SAAS environment
• Bachelor's Degree or equivalent experience
• Experience driving all aspects of the software development lifecycle with development teams - iteration themes, backlog grooming, story mapping, and user story creation
• Experience defining/prioritizing detailed product requirements
• Ability to think strategically and being able to articulate a long-term product vision and then roll up your sleeves to get things done
• Ability to facilitate cross-functional teams, schedules, and decisions
• Familiarity with tools like SFDC, Domo, Pendo, JIRA 
• Ability to proactively monitor, analyze, and resolve release dependencies, issues, and risks
• Highly organized, self-motivated, and detail-oriented, with great follow-through on projects

• You are a self-starter who can work independently in a fast-paced environment 
• You are able to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term initiatives
• You are deeply passionate about Ontic’s brand vision and values: Do Good Above All, Raise the Bar, Lead with Empathy, Walk the Walk and Keep Moving

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400 

Ontic does not provide sponsorship for employment visas or work authorization for this role. Applicants must be legally authorized to work in the US without requiring sponsorship, now or in the future

Ontic Benefits & Perks

Competitive Salary

Medical, Vision & Dental Benefits

401k

Stock Options

HSA Contribution

Learning Stipend

Flexible PTO Policy

Quarterly company ME (mental escape) days

Generous Parental Leave policy

Home Office Stipend

Mobile Phone Reimbursement

Home Internet Reimbursement for Remote Employees

Anniversary & Milestone Celebrations

Ontic is an equal-opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law.

All Ontic employees are expected to understand and adhere to all Ontic Security and Privacy related policies in order to protect Ontic data and our clients data.