The Service Support Representative role is responsible for several areas of administration including application processing, claims processing, working incoming mail and other duties as assigned. Your Impact: Responsible for knowing insurance plan details such as eligibility to complete applications, enrollments or claims accurately. Responsible for meeting contractual department goals by completing daily work given within guidelines set by the insurance carrier or the association and working directly with the sales team or insurance carrier when need be if questions arise. Assist in printing daily batches of issue packets for new business. Assist in getting out-going mail to mailroom daily. Process daily carrier decision files for new business. Assign incoming mail to correct subgroup within the department. Successful Candidates Will Have: High school diploma or general education degree (GED). Minimum of 1 year of related operations experience or equivalent combination of education and experience. Proficiency with basic PC skills including Microsoft Office – Word, Excel, and Outlook. Attention to detail with a demonstrated ability to maintain a high-level of organization while prioritizing multiple tasks throughout the workday. Strong interpersonal skills with a proven ability to interface effectively at all levels within an organization. At One80 Intermediaries, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, life, and retirement savings, and 10 days of paid time off and 11 paid holidays for eligible employees. The total compensation for a position may also include other elements dependent on the position offered. The expected pay range for this position is $16.50 per hour plus discretionary bonus. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience. One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States. In 2022, Business Insurance ranked One80 as the 5th Largest MGA/Underwriting Manager/Lloyd’s Coverholder, and 5th Largest Underwriting Manager in the country. One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers. One80 Intermediaries offers market leading access to major insurance markets in the US, UK, Canada and Asia, as well as exclusive programs and in-house binding authority for property & casualty, financial lines, personal lines, life insurance, medical stop loss risks, travel/accident and health, executive benefits, affinity business and warranty coverage. One80 serves commercial companies, non-profits, public entities, associations, unions and private individual risks; and has offices in 55 locations throughout the US and Canada.