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Position Title: Customer Service Representative
Department: Transit Center
Reports To: Assistant Director of Operations
FLSA Status: Hourly | Union
GENERAL DESCRIPTION:
This position performs routine clerical support for the customer service department which will include taking inbound calls, working with the general public, giving route information, ticket sales, general clerical work, and data entry support.
ESSENTIAL FUNCTIONS:
This dynamic individual will be responsible for:
MINIMUM QUALIFICATIONS:
High School Diploma or equivalent (G.E.D.), and one year of experience in an office assistant role; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Previous safety or operations/logistics experience preferred.
KNOWLEDGE:
PHYSICAL REQUIREMENTS:
Positions in this class typically require reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
SKILLS:
As part of our normal procedure for processing applications, inquiries may be made concerning information on an applicant's work, driving, criminal and educational history.
A pre-employment drug screen, background check, and professional/personal reference checks are required for all applicants. A physical examination, including range of motion, lift test, whisper test, eye test, MVR review, and credit check may be required depending on position. These tests must be successfully completed prior to starting employment.
Greater Peoria Mass Transit District/CityLink provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Full Time
$37k-46k (estimate)
04/23/2024
06/22/2024
citylink.com
Tuba City, AZ
<25
The job skills required for FT Customer Service Representative include Customer Service, Data Entry, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a FT Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FT Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for FT Customer Service Representative positions, which can be used as a reference in future career path planning. As a FT Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FT Customer Service Representative. You can explore the career advancement for a FT Customer Service Representative below and select your interested title to get hiring information.