POSITION SUMMARY:

Prescribes and adheres to the Villa Way of Kindness in all personal and professional interactions while on duty in and around the facility. Business Office Managers demonstrates great customer service by mentoring Villa’s three core principles of exceptional care, passionate services and unexpected luxury in all of her job duties and responsibilities.

TheBusinessOfficeManagerisakeyandvisibledepartmentsupervisorworkingdirectlywithallresidents,familyandemployees.TheBusinessOfficeManagerisresponsibleforthetimelyinputofinformationwithintheaccountingsystemsatthenursingfacilityandthosewhichinterfacewiththehomeoffice.TheBusinessOfficeManagerisdirectlyinvolvedinthemaintenanceofaccurateandcompletetrustaccountingrecords,censusinformation,billingandresidentaccountsreceivablestatements,wagespaidtoemployees’payrollandinvoiceprocessingforthenursingfacility.TheBusinessOfficeManageristheprimaryindividualresponsibleforthetimelycollectionofaccountsreceivablefromallpayorsources.FollowsallVilla’spoliciesandprocedures.

REPORTING RELATIONSHIPS:

Ifapplicable,supervisesBusinessOfficeemployees.

ESSENTIAL FUNCTIONS:

1.Census,BillingandAccountsReceivable

•Collatescensusinformationfromthenursingfloors,ensurestheaccurateandtimelyreportingofthecensusintheBillingsystemandCensustrackingsystem.Reconcilescensusonadailybasistoensureaccuracy.

•Inputsresidentfinancialinformationwithinthebillingsystemandmaintainsaccurateandcompletefinancialdataforeachoftheresidents,bothinthecomputersystemandahardcopyinresidentfiles.

•Reviewsbillingsgeneratedbythehomeofficeand/orisresponsibleforthedirectbillingof certainpayors(suchasMedicaid,etc.)

•Isresponsibleforthetimelycollectionofallaccountsreceivable.FollowsupdirectlywithslowpayorsandinitiatescollectionactionswiththeassistanceoftheAreaControllerandCollectionSupervisor inthe home office. This willnecessitate dealings with MedicareandMedicaid billingpersonnel.

2.TrustAccountRecords

•Maintainstrustaccountrecords.

•Providesstatementsforresidentsinatimelymanner.

3.Payroll

•Collates,verifies,obtainsfinalapprovalfromAdministrator,andsubmitsallpayrollhourstohomeoffice.

•Maintainsaccurateemployeerecords.

•Establishesandtracksbenefitsforthestaff.

4.AccountsPayable

•Accuratelycodes,verifiesgoodsandservicesrendered.Ensuresallinvoicesareproperlyapproved,copiedforrecordpurposesandbatched/senttohomeofficeinatimelymanner.

•ReviewstheAPDistributionreports.

5.*Complies with laws and regulations applicable to position and acts in accordance withVilla’sCorporateComplianceProgram.

6.Supervisesandtrainsotherbusinessofficepersonnel,ifrequired.

7.HIPAA

•FollowsandadherestoVilla’spoliciesandproceduresimplementingHIPAArequirementsfortheprivacyandsecurityofprotectedhealthinformation.

•Usesand/ordisclosesonlyminimumamountofProtectedHealthInformationnecessarytocompleteassignedtasks.

•Reportsallsuspectedviolationofcompany’sHIPAApoliciesorprocedurestoFacilityPrivacyDesignee.

Other Duties:

·ParticipatesinAll-HandsDining,asrequired.

·Performsotherdutiesasassignedandconsistentwithlevelofpreparationandexperience.

SHARED CODE OF CONDUCT:

B.E.T.T.E.R. is Villa's Service Excellence Code of Conduct, communicating our shared standards of working for our patients, while working with each other. Our mutual ideals ignite positive employee engagement through team work & recognition, resulting in an increase in positive clinical outcomes through communication and respect.

Becoming a member of the Villa Team includes upholding Villa’s standards of Service Excellence every day: Be Welcoming To All, Establish a Relationship, Trust & Respect, Teamwork, Engage & Communicate & Recognize

MINIMUM QUALIFICATIONS:

Education:HighSchooldiplomaorequivalent.

Experience:Firstlevelaccounting,orbasicbookkeepingcourseorpriorlongtermcarebookkeepingexperienceisstronglyrecommended.

Skills,KnowledgeandAbilities:GeneralcomputerliteracyandgoodknowledgeofMicrosoftOutlook,ExcelandWord.Workingknowledgeofofficemachines(copier,fax,phonesystems,etc.)Goodorganizationalandcommunicationskills.Abilitytorelatepositively,effectivelyandappropriatelywith residents,families,communitymembers,volunteersandotherfacilitystaff.Possessspecialinterestin,andapositiveattitudeabout,workingwithlong-termcareresidentsandtheelderly.Abilitytoread,writes,speakandunderstandEnglish.Demonstratesbasiccomputerknowledgeandabilitywithanaptitudetolearncompanyapplications.

ENVIRONMENTAL AND PHYSICAL REQUIREMENTS:

The responsibilitiesofthisposition involvesignificantphysicalactivities including standing,lifting (upto60poundsunassisted),bending,stooping,pushing,pullingandtwisting.Thetasksonthispositiondescriptionmarkedwithanasterisk(*)arethosethatregularlyrequirethesephysicalactivities.Allemployeesofnursinghomesmayberequiredtoprovideliftingandtransferassistancetoresidents.Liftingand/ortransferringsomeresidentswillrequireuseofaliftingdeviceand/orassistanceofotherstaff.

Villa3