Location

Los Angeles Hotel

From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown’s cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment destinations.

Currently ranked #1 by Trip Advisor for Best Downtown Hotels in Los Angeles, the Omni Los Angeles strives to provide the highest quality product and customer service to each and every guest. Omni Hotels & Resorts believes in The Power of One, the practice of empowering every associate to do their best to ensure our guests feel comfortable and appreciated. This philosophy is the reason why the Omni Los Angeles has been so successful in customer satisfaction throughout the years. It is our mission to inspire and reward our associates, and we are committed to being the employer of choice in the hospitality industry. If you are a friendly, motivated individual, with a passion to serve others, the Omni Los Angeles Hotel may be your perfect match.

Job Description

This role will be the welcoming face of our Associate Services (Human Resources) department. Working closely with the Director of Associate Services, we expect that our chosen individual will be instrumental in promoting a warm and welcoming culture that promotes associate engagement and maximizes the success of the hotel staff.

Responsibilities

• Provides comfortable and hospitable reception to all associates upon entrance to the ASC offices.
• Maintains an orderly and neatly kept reception area to ensure complete comfort of the candidates and associates.
• Enters all new hires into UltiPro within 24 hours.
• Ensure new hire files are completed in 3 days.
• Monitors and answers phones within 3 rings, and professionally handles all phone inquiries.
• Monitors and maintains Associate Programs to include birthday & anniversary listings, birthday cards, bulletin boards, OSC Board, and other postings as appropriate.
• Ensure Action Trac is maintained weekly and assists with organizing monthly OSC meetings.
• Ensures the OSC winners are photographed for inclusion in postings and on OSC Board.
• Organize and order all office supplies, including nametags, folders, etc.
• Participate in planning and execution of all associate events.
• Provides administrative and technical support to the HR Director. Responsible for special projects (Monthly OSC, Annual OSC Event and other Associate Events) as directed by the HRD.
• Issue name tags and clock numbers and ensure all new hires are enrolled in the time clock in a timely manner.
• Files and maintains all associate records, ensuring compliance with HR SOPs and legal requirements.
• Prepares memos and other correspondence including employment verifications in a timely manner.
• Collects, distributes and sorts internal/external office mail.
• Compiles all terminated associate files, with exit documentation to complete term file.
• Maintains clean, organized associate internet station.
• Maintains adequate par level for New Hire Packets and Policy/Procedure Packets; ensuring we are using the most up to date policies.
• Prepares training packets and name cards for trainings. Files all training in binders.
• Payroll responsibilities include but are not limited to the following: Maintenance of the associates’ records i.e.: I-9, W4, addresses, direct deposits, multiple job codes, and secondary job codes. Ensure that the secondary job codes are corrected immediately after receiving report form corporate payroll.
• Other responsibilities as required by management.

Qualifications

• Hotel background preferred.
• Bachelor's Degree preferred.
• Bilingual (both written and verbal) in English and Spanish.
• Strong administrative experience to include social media.
• Must have a high level of attention to detail and the ability to multitask.
• Must be able to maintain a high degree of confidentiality.
• High level of written and verbal communication skills.
• High level of computer proficiency; specifically with Microsoft Office (Excel, Windows, Outlook, PowerPoint and Publisher) and Canva.
• The ability to work in a fast paced, high pressure work environment, while executing delegated tasks and assignments.
• Highly motivated self-starter focused on quality, organization, integrity, guest service and teamwork.
• Must be flexible with the ability to work late and on the weekends when required.

Pay: $26.78/hour The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience.

Omni Hotels & Resorts is an equal opportunity employer. We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.