We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our patients by answering overflow calls from all over the state. This is a great opportunity for someone who enjoys helping others and has excellent communication skills.

Duties:
- Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate and timely information to patients
- Assist patients with scheduling appointments, processing payments, and resolving any issues or concerns
- Utilize data entry skills to accurately input patient information into the EHR system
- Collaborate with team members to ensure customer satisfaction and achieve performance goals

Experience:
- Previous experience as a Medical Receptionist is required
- Excellent data entry skills with attention to detail
- Effective communication skills to interact with customers in a professional manner
- Knowledge of medical office procedures, medical terminology, or experience in the healthcare industry is a plus

We offer competitive compensation and benefits packages, including medical coverage and opportunities for career growth. If you are passionate about delivering exceptional patient care and possess the necessary skills, we would love to hear from you.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Columbus, OH: Relocate before starting work (Required)

Work Location: In person