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Position Overview:
The Director of Customer Success is a critical individual contributor role on our growing Customer Success team to ensure OfferFit customers are highly successful with the product. In this capacity, you will collaborate closely with different teams, internally and externally, to drive renewals, upsells and expansions. You’ll oversee design and execution of OfferFit use cases, working closely with customers to identify future use cases, and own executive level relationships. You will also contribute significantly to the OfferFit product development process, and act as the voice of our customers. Finally, given the analytical nature of OfferFit’s product and use cases, you will conduct analysis of results and build compelling presentations to communicate customers insights, troubleshoot issues, and showcase OfferFit’s value proposition.
In particular, you will:
Why is it great:
Who’s a fit:
Additional Requirements:
The base salary range for this position in the United States is $164,000 - $182,000 per year, plus eligibility for additional commission ranging $42,000 - $46,000, with an overall OTE of $206,000 - $228,000; Eligibility for an additional end of year performance bonus, commissions (when applicable) and/or equity options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered. Please note that we adjust compensation for non–US countries using a relative cost of labor adjustment between the US and your country of residence. Applicants should apply via OfferFit’s internal or external careers site.
OfferFit Benefits and Perks:
Full Time
$143k-180k (estimate)
12/29/2023
06/16/2024
offerfit.ai
Dallas, WV
The following is the career advancement route for Director, Customer Success (Individual Contributor) positions, which can be used as a reference in future career path planning. As a Director, Customer Success (Individual Contributor), it can be promoted into senior positions as a Head of Customer Success that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director, Customer Success (Individual Contributor). You can explore the career advancement for a Director, Customer Success (Individual Contributor) below and select your interested title to get hiring information.