Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future.

If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.

In addition to competitive salaries, Odyssey House offers: 

• A 35-hour work week (as opposed to a 40-hour work week)
• Vacation Plan and Holiday Schedule
• Life Insurance
• Medical Insurance (Two Plans)
• Dental and Vision Insurance
• Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
• Long-Term & Short-Term Disability
• Flexible Spending Account/Health Reimbursement Account
• 403(b) Plan
• Corporate Counseling Associates (CCA) EAP benefit
• Ability Assist Counseling Services (through The Hartford)
• Commuter Benefits
• Educational Assistance Programs
• Special shopping discounts through ADP Marketplace and PlumBenefits
• RUFit?! Fitness Program
• Legal Assistance through ARAG
• Optum Financial Service through ConnectYourCare
• Benefit Advocacy Center through Gallagher

MAJOR FUNCTIONS:

The Client Benefit Specialist maintains a working relationship with the Department of Social Services/Medicaid Office/Expedited and Marketplace to ensure Medicaid Managed Care guidelines. This position reports directly to the Entitlements Director.

SPECIFIC DUTIES & RESPONSIBILITIES: 

• Conduct interviews on new admit for HRA/SSI/SSD/DSS 
• Process applications and recertifications for potential consumers through the Local Department of Social Services or the NY State Exchange/Marketplace 
• Navigate eMedNY (Epaces) / STARS / AWARDS / Manage Care portal systems 
• Daily Data Entry of Medicaid/Managed Care/Medicare/Private Insurance/MAT in AWARDS and E-Lab 
• Assist consumers with the selection of a Managed Care and NY State Market Place 
• Communicate with consumers regarding insurance coverage, restrictions, and disenrollment (Medicaid/Managed Care, and Medicare) 
• Process restrictions through the Managed Care System (MCS) 
• Prepare weekly status of consumers’ Medicaid/Managed Care/Medicare/Private Insurance status 
• Review weekly consumers’ Medicaid Managed Care coverage and dropped coverage 
• Prepare biweekly Medicaid Manage Care Reports to reflect current coverage 
• Performs related or similar duties assigned by Director

REQUIREMENTS:

1. High School Diploma/GED Equivalency required, Associate degree highly preferred.
2. Proficiency in Awards and Microsoft Software Package. such as Excel, Word, and Outlook required.
3. Experience with Medicaid and Managed Care and in Human Service Field highly desired.
4.  Background with HRA benefits, Recertifications, Medicaid, managed care plans, highly desired.
5. Demonstrated effective communication, proficient with Excel, computer skills, organization and multitasking skills 

Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.