You…

As a Desktop Support Lead, you'll join a customer-focused team and use strong operational management support and service request management skills to provide hands-on or remote assistance for end user desktops, laptops, peripherals, printers, video conference set-up, security patch installation, software upgrade support, service request support, and troubleshooting/diagnosing and resolving reported issues.

Us…

We were founded as a fresh alternative in the Government Consulting Community and are dedicated to the belief that results are a product of analytical thinking, agile design principles and that solutions are built in collaboration with, not for, our customers. This mantra drives us to succeed and act as true partners in advancing our client’s missions.

Program Mission…

The program will provide helpdesk, desktop management, and user support, to include computer systems, mobile devices, printers, and software, for several thousand staff across the Maryland Metro area and those working remotely.