Clinical Support Specialist (CMA) (Mental Health)

Rockville, MD

Part-time Clinical Support Specialist position now available in our Rockville Center offering the opportunity to provide patient care in a behavioral / mental healthcare organization utilizing breakthrough Transcranial Magnetic Stimulation (TMS) Therapy and Spravato treatments for treating depression.

Greenbrook TMS is seeking an individual who will work regularly with our CMO and will be trained to assist patients with Spravato treatments and certified to administer Transcranial Magnetic Stimulation (TMS) therapy under the supervision of our medical directors, staff physicians, and center manager.

Primary responsibilities include, but are not limited to :

• Assessing patients including blood pressure using both manual and automatic blood pressure cuffs
• Delivering TMS Therapy to our patients as needed (Training / certification will be provided)
• Providing a safe and therapeutic environment for daily treatment sessions
• Office administrative tasks such as answering phones, maintaining office organization, managing leads, reporting statistical activity to center manager, scheduling appointments, collecting copays, and handling all medical records in compliance with HIPAA

Minimum Qualifications :

• Medical Assistant certification / licensure Required
• Bachelors degree preferred; HS Diploma or Associate's degree PLUS Medical Assistant certification / licensure required
• 2 years Certified Medical Assisting experience required
• Prior EMR / EHR Experience
• Prior Insurance Experience

Preferred Experience and Qualifications :

• Previous experience with administering controlled substance preferred, but not required
• Previous TMS and / or Spravato administration experience preferred, but not required
• Proficiency in Microsoft Office applications
• Billing software knowledge
• Clinical Interviewing
• Basic Life Support Certification
• Previous experience working directly with MDs.

Characteristics of Our Employees :

• Takes ownership and demonstrates initiative, flexibility, and ability to think and find answers
• Comfortable communicating with doctors and keeping them on task
• Able to provide feedback to superiors comfortably and professionally
• Displays a "patient first" mentality
• Exemplifies strong work ethic and operates with highest level of integrity in and outside of the office
• Detail oriented
• Physically able to stand on feet for many hours at a time

This position will be located in our Rockville Center and will be part-time (24 -30 hours per week with an anticipated transition to full-time in the future).

We are looking for someone with flexiblity to work during any of our hours of operation (7am - 7pm). Our technicians work 8 hour daily shifts but schedules will vary depending on our patients' needs.

We are a growing company seeking dedicated individuals who will be key employees as we expand into larger markets - come join us!

Job Types : Full-time, Part-time

Pay : From $20.00 per hour

Schedule :

• 8 hour shift
• Monday to Friday

Education :

High school or equivalent (Preferred)

Experience :

• Mental / Behavioral Health : 3 years (Preferred)
• Certified Medical Assisting : 3 years (Preferred)

License / Certification :

Certified Medical Assistant (Preferred)

Work Location :

Multiple locations

Work Remotely :

Work Location : Multiple Locations

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Last updated : 2024-04-23