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Bilingual Customer Service Representative
Nsurance Nation Jacksonville, FL
$35k-45k (estimate)
Full Time 1 Month Ago
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Nsurance Nation is Hiring a Bilingual Customer Service Representative Near Jacksonville, FL

Job Description

Busy insurance agency on the south side of Jacksonville, Florida is looking for bilingual (English/Spanish) licensed P&C agents and customer service representatives. We sell non-standard auto insurance, home insurance, commercial insurance, general liability, and worker's comp. We are looking for bright, talented, sales driven, self-motivated professionals. We prefer you to already have your 2-20 or 4-40 license, but are willing to let the right candidate get their license while they are going through our initial training. (You must be able to pass a background check with the state of Florida to obtain this license.) Your primary responsibility will be to answer inbound sales calls, create quotes, bind policies, and follow up with customers who have inquired about insurance. You will also be assisting clients with their existing policies.

Responsibilities:

· Deliver excellent customer service that insures ongoing sales and high level of customer satisfaction.

· Work with customers to determine their coverage needs and recommend the right products.

· Develop and cultivate strong sales relationships with customers.

· Use company literature and available training resources to stay up to date on product features.

· Perform script (with necessary adjustments) to ensure consistency of sales.

· Follow up with client after initial contact if no sale is made.

Qualifications and Skills:

· High school diploma/GED

· Must be bilingual (English/Spanish)

· Excellent phone manner and articulation

· Ability to type minimum of 30 WPM

· Have a Florida Property and Casualty insurance license (preferred)

For more information, please call Mitch Mitchell at 904-731-7707 ext. 106 or email your resume to us.

Job Type: Full-time

Pay: $25,000.00 - $50,000.00 per year

Benefits:

  • 401(k)
  • Flexible schedule
  • Paid time off

Experience level:

  • No experience needed

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends

Work setting:

  • In-person
  • Office

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Spanish (Preferred)

License/Certification:

  • Insurance Producer License (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$35k-45k (estimate)

POST DATE

03/19/2024

EXPIRATION DATE

04/16/2024

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The job skills required for Bilingual Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Bilingual Customer Service Representative job description and responsibilities

Administering and receiving customer surveys on occasion.

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Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.

02/19/2022: Dayton, OH

Enrolling new customers, offering new products and services to existing customers.

12/29/2021: New Orleans, LA

A representative needs to build rapport with customers to secure sales or create a substantial client base.

01/07/2022: Providence, RI

Monitoring call and mail histories to ensure that all customers have been assisted.

02/11/2022: Fort Worth, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Bilingual Customer Service Representative jobs

Must have Qualities of a Stellar Customer Service problem solving Skills.

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Respond to customer service complaints before they happen.

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Minimum of one year customer service or related experience.

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They help customers with their queries and complaints.

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Learn how to do research and provblem solving, and at the same time providing outstanding customer service.

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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.

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