329 Customer service specialist Jobs in Chicago, IL
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Nova Driving School is Hiring a Customer service specialist Near Chicago, IL
Job Description
The Customer Service Specialist with Sales Focus will play a pivotal role in customer satisfaction and achieving sales objectives.
The incumbent will be responsible for delivering exceptional customer service, resolving queries, and actively promoting the companys products and services to drive sales.
Responsibilities : Customer Service :
Customer Service :
- Manage customer inquiries and issues efficiently and professionally.
- Provide detailed information about products and services.
- Ensure customer satisfaction through positive interactions.
Sales :
- Identify sales opportunities during customer interactions.
- Present and promote products and services persuasively.
- Meet and exceed established sales targets.
Communication :
- Maintain clear and effective communication with customers through various channels (phone, chat, email).
- Collaborate with other departments to resolve issues and enhance the customer experience.
Recording and Follow-up :
- Keep accurate records of customer interactions and sales activities.
- Follow up on unresolved queries and ensure timely resolution.
Requirements
Requirements :
- Previous experience in customer service and sales.
- Exceptional verbal and written communication skills.
- Results-oriented with the ability to meet sales objectives.
- Basic knowledge of the companys products and services.
Requirements :
- Previous experience in customer service and sales.
- Exceptional verbal and written communication skills.
- Results-oriented with the ability to meet sales objectives.
- Basic knowledge of the companys products and services.
- Ability to work effectively in a team environment.
Salary : 15.80 per hour
Requirements
Requirements : Previous experience in customer service and sales. Exceptional verbal and written communication skills. Results-oriented with the ability to meet sales objectives.
Basic knowledge of the company's products and services. Ability to work effectively in a team environment. Requirements : Previous experience in customer service and sales.
Exceptional verbal and written communication skills. Results-oriented with the ability to meet sales objectives. Basic knowledge of the company's products and services.
Ability to work effectively in a team environment. Salary : 15.80 per hour
Last updated : 2024-03-01
Job Summary
Full Time
Education & Training Services
$50k-62k (estimate)
03/03/2024
03/31/2024
novadriving.com
CHICAGO, IL
25 - 50
2003
Private
MAYRA KHAN
<$5M
Education & Training Services
Related Companies
The job skills required for Customer service specialist include Customer Service, Products and Services, Written Communication, Customer Satisfaction, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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Step 3: View the best colleges and universities for Customer Service Specialist.
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