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CUSTOMER SERVICE REP
$38k-48k (estimate)
Full Time | Durable Manufacturing 1 Month Ago
Save

FlexSol Packaging Corp is Hiring a CUSTOMER SERVICE REP Near Chicago, IL

Job Title:Inside Sales/Customer Service Representatives

Department:
Sales

Reports To:
President/COO

FLSA Status:
Exempt

Back Up:
Inside Sales/Customer Service Representatives

SUMMARY
To provide the best value to the customer. Value=service, fair price, quality product and ease of doing business with us.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Assist customers with all telephone inquiries.
  • Quote customers on products.
  • Process orders-Order Entry.
  • Confirm lead time on quotes and orders.
  • Confirm/update current pricing.
  • Expedite any urgent orders.
  • Follow up on quotes.
  • Work with Outside Sales Managers as a team to establish and maintain customer relationships.
  • Provide samples to customers and salesmen.
  • Gather information for customer complaints and returns
  • Process product testing.
  • Maintain customer addresses/contact information.
  • Confirm order changes/cancellations, etc.
  • Mail introduction letters to new prospective customers
  • Other duties may be assigned

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities

EDUCATION and/or EXPERIENCE
2 years of related experience and or training; or equivalent combination of education and experience

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to complete reports and forms associated with the position: Ability to communicate effectively orally, and in writing

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY
Ability to define problems, collect data, establish facts and draw valid conclusion. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and use hands to finger, handle, or feel. The employee is frequently required to walk, sit, reach with hands and arms; balance; stoop, kneel and or crouch. Employee must occasionally lift 25 pounds. Specific vision abilities required by this job include close vision, distance and color vision.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.

It is the responsibility of all employees, regardless of department or position to report to management, situations that may compromise product quality, food safety and regulatory compliance.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$38k-48k (estimate)

POST DATE

03/22/2024

EXPIRATION DATE

07/18/2024

WEBSITE

flexolpackaging.com

HEADQUARTERS

Chicago, IL

SIZE

<25

INDUSTRY

Durable Manufacturing

Show more

FlexSol Packaging Corp
Full Time
$59k-77k (estimate)
1 Week Ago
FlexSol Packaging Corp
Full Time
$59k-77k (estimate)
1 Week Ago

The job skills required for CUSTOMER SERVICE REP include Customer Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a CUSTOMER SERVICE REP. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CUSTOMER SERVICE REP. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for CUSTOMER SERVICE REP positions, which can be used as a reference in future career path planning. As a CUSTOMER SERVICE REP, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER SERVICE REP. You can explore the career advancement for a CUSTOMER SERVICE REP below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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