328 Customer Service Specialist Jobs in Chicago, IL
U.S. Legal Support is Hiring a Customer Service Specialist Near Chicago, IL
Are you dependable, resilient, and responsible? Do you have a client-focused outlook and great critical thinking skills?
U.S. Legal Support seeks a Customer Service Specialist that communicates effectively, has a keen eye for detail, and a problem solver. A Customer Service Specialist for U.S. Legal Support to facilitate the receipt of records for the Opposing Counsel of each of the orders we received. Employee will assist in processing incoming mail, sorts, codes and classifies records into our systems.
If you possess these qualities, consider joining our legal service team in an onsite role in Chicago, Illinois!
Customer Service Specialist Key Responsibilities
- Contacts opposing counsel by phone or email to offer records for purchase
- Discuss pricing and authorization
- Offer the option of purchasing the same set of records we provide the order by firm when the record arrives
- Review Signed waivers stipulating which parts of the orders to be received corresponding records.
- Submits orders on behalf of opposing counsel
- Retrieve and route requested files or filing
- Maintain accurate checkout system
- Interface with other staff members for the purpose of support / exchanging information
- Answer the Records dept. Line and e-mail regarding orders
- Quality check all documents before going out the door
Perks and Benefits
We provide our Customer Service Specialistwith family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more!
Requirements
All you need to be a Customer Service Specialist is 2 years of equivalent work history. A high school diploma is required. Litigation support (record retrieval) experience is a plus!
Apply Today!
Discover why we recently earned the Happiest Employee Award two years in a row at https://www.comparably.com/companies/u-s-legal-support
Job Summary
Full Time
$43k-54k (estimate)
03/04/2024
05/11/2024
uslegalsupport.com
Houston, TX
1,000 - 3,000
Related Companies
The job skills required for Customer Service Specialist include Customer Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
Similar Jobs
Popular Articles
