General Responsibilities :

The responsibility of the Administrative Support position is to serve as the primary contact for customers and policy owners and assist with work as needed.

Specific responsibilities include but will not be limited to :

Reception

• Answer and direct incoming phone calls to main office line
• Welcome guests and clients and direct them appropriately
• Assist guests with parking validation
• Maintain reception area and conference rooms
• Assist with conference room reservations

Office Operations

• Maintain inventory and order office and coffee supplies
• Communicate and coordinate office maintenance requests to building management

Maintain telephone system and agency directory

Assist with planning quarterly lunches and office events

Coordinate and organize parking account with building parking vendor

Act as administrative support for other departments as needed Cross-train in other support roles

Qualifications

• Basic computer and Microsoft Office experience
• Multi-line phone experience preferred
• Customer service experience strongly preferred
• Ability to handle detailed work with high degree of accuracy
• Excellent interpersonal skills
• Experience in problem-solving
• High level of organizational skills
• Excellent written and oral communication skills
• Professional office skills
• Ability to take independent action to make sound decisions
• Ability to be flexible and open-minded.
• Ability to work effectively with people at all levels

Last updated : 2024-04-29